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Billing Issue with aerial direct

I have had no service for the past 5 days because of an apparent “billing” issue on my account. In February I had a call from Aerial Direct, claiming they could reduce my phone bill from £70 a month to £23 - Seemed like a legit thing as they had all ...

Monroe by • Level 1: Joiner
  • 465 Views
  • 6 replies
  • 0 kudos

No service

I can’t log onto my 02 as it wants to send a text and I am not getting texts.. I have no service and I need it urgently. I have a hospital appointment and won’t be able to go if I can’t be contacted by my Dad who has Alzheimer’s!!!!!!

L88KTB by • Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Bill expired

I try to buy the ipad last week by monthly installment way. I paid deposit already and when i check my bill expired but still charge money. How can i get money back!

Dossdew by • Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Authentication code

Hello, I am currently being sent authentication codes but I can’t access them m. Is there anyway I can get the last one or access this from My O2?

Ash24 by • Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code expired

Hi my pac code has expired but i have a txt saying it doesnt expire for 1 month

Hezza1 by • Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

My signal been cut of before my new sim has Evan arrived...so now I can do nothing with this phone

Corrina by • Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

Sim only deal

I have come across u sim and they have o2 deals for 50gb of data for £10 a month. Can you match this? If not I will have to cancel with you because I am getting charged £26 a month for 9gb of data

Magbule by • Level 1: Joiner
  • 290 Views
  • 3 replies
  • 0 kudos

Can’t log in

Hi phone has completely broken so can’t get code to log in to buy a new phone

Sarah09 by • Level 1: Joiner
  • 194 Views
  • 2 replies
  • 0 kudos

Text code

Trying to register for the app but it comes up with a number that doesn't belong to me and I can't change it

Casper123 by • Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos
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