Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hi i would like to find out why i am unable to make ore receive phone calls for example i try to ring a friend and when they answer the call suddenly ends i was able to make and receive calls yesterday and the o2 network tracker says there are no iss...
How do i contact someone without going through the useless virtual assistant. I am in Panama, my phone is broke and i need to urgently speak with someone but can only do so through my laptop. The virtual assistant can't understand "phone broke" and g...
I live in an area with no O2 coverage although the status checker says there is. I use wifi phone to make calls. Recently I have been getting "No mobile network" when trying to call. I then have to drive 2 miles up the road to get the sim card to reg...
What number do I use to call a British mobile in Lanzarote Spain from the uk
I changed my phone and now can't log into my O2 account through the app. I contacted customer service on the 26th January and was told they would have me back on line in 3 to 7 days but still not able to get on! I have cleared the cashe, uninstalled ...
Hello, I joined O2 on Wednesday 5th and put the new sim in my Google Pixel 7, I was porting my old number from another network so initially the sim worked with the new number provided with the sim. On Friday 7th the sim card stopped working (no servi...
All my incoming calls have recently changed such that the caller id is unknown. Has O2 changed my settings somehow. I am on a Motorola 84 5g. I don't know how to access settings on the O2 account site.
Undegraded to the new iPhone 15 Pro. My first upgrade since 2016! Ever since my network has not been working correctly. WIFI works fine but when I leave the house the Mobile Data drops off. I proceeded to swap the sim but they suffered the same issue...
I have had no network connectivity for 9 days. When I attempt to speak to agent via virtual assistant I am sent here to community help. I am desperate for help, now being told via email that work on local mast is continuing until 7th March!Does any o...
Why can’t I access my account to view my data
