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Forum Posts

data

Hi my phone recentley died, i have a spare phone i have put my sim card in , it wont connect to wi-fi ive done a bolton and its used it help

Mick6672 by Level 1: Joiner
  • 285 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch error code 10

Hello, it’s now been over a week that I haven’t had any cellular connection on my watch. ive called o2 maybe 6/7 times now.from these forums I’ve worked out that all O2 need to do is reset the E sim on my phone.ive been told three times now that they...

Ackroyd by Level 1: Joiner
  • 750 Views
  • 5 replies
  • 0 kudos

Apple watch Esim No Sim No Connection

Hello, hopefully someone can help When trying to turn my cellular on my apple watch it says no sim and no connection. When trying to access it through the o2 app it says "something went wrong" and when i try to set it up through the watch app it trie...

Apple Watch 08 Error

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to a...

DC777 by Level 1: Joiner
  • 599 Views
  • 5 replies
  • 0 kudos

Text message

Can't receive international text messages 

Chief1 by Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

No signal or mobile data

Good morning, the past few days I've been unable to use my mobile data. This morning I have noticed I have no signal whatsoever (no bar strength at all). I pay monthly and currently unable to use my phone outside of the house at all.

LucyaHaz by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

unable to make and receive calls while abroad

Does anyone have contact details for technical support?I have been on the phone with the support teams for days and no one can resolve the issue. I am abroad, my package covers Europe, but I can only receive text message - I can not send them, I can ...

Resolved! Porting

I have been advised about a PORTING, but no number is given. What does it mean

Jayess34 by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi I’ve recently transferred my number into my new 02 phone. I don’t have any signal at all? Only works on WiFi. Worked yesterday but nothing today

Marcusk33 by Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Phone signal cuts out

Whenever I make a call I keep getting blanks like the signal is cutting out. The issue has een happening over the past few months and is getting more regular

Empeb by Level 1: Joiner
  • 300 Views
  • 3 replies
  • 0 kudos