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Can't login on the desktop site

I've not been able to login my account on the desktop site for months. Every time I enter my login details it says it's sent a text with a code to my phone but the text never arrives. Does anyone have aa solution for this? I've tried multiple browser...

Dazza76 by • Level 1: Joiner
  • 643 Views
  • 10 replies
  • 0 kudos

Ordered eSIM in error

I’ve just changed my contract package and ordered an eSIM in error as my phone is incompatible - what should I do?

Rubyred99 by • Level 1: Joiner
  • 325 Views
  • 4 replies
  • 0 kudos

Resolved! Is RTT available on O2

I have no voice now and understand that RTT makes use of text in a phone call . is it available on Pixel 8 and O2

Esim

Hi, my wife has taken a sim only contract out this morning - she used my phone to do it , she got an eSIM but it’s on my phone! Can you cancel it so I can put it on her phone and mine is back with my own provider. Currently my phone is operating as h...

Gaz70 by • Level 1: Joiner
  • 268 Views
  • 2 replies
  • 0 kudos

insurance claim

I have submitted an insurance claim for my device attached to the number [edited]. Unfortunately the dpd courier was unable to collect the device on 15th October. I want to continue the claim and rearrange a new collection date asap. [Mod edit: Pleas...

Char_95 by • Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Resolved! E-SIM set up

Hi, currently in Australia travelling and have a UK phone number and sim card with me. Recently just dropped and lost my phone in the sea what had my UK sim card in it. Bought a new iPhone now and wondering if I can set up an E-SIM with my UK phone n...

Kieron2 by • Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

stuck on pin screen

stuck on pin screen didn't setup a pin and default doesn't work

Angela63 by • Level 1: Joiner
  • 265 Views
  • 3 replies
  • 0 kudos

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by • Level 1: Joiner
  • 12801 Views
  • 8 replies
  • 0 kudos

Network issues

Having problem when calling it takes ages to connect if I’m luck and it dose calls only last a short time before it drops out This only started to happen after my last 2 updates not shore if they would effect it but need this issue sorting as soon as...

Bucky9803 by • Level 1: Joiner
  • 465 Views
  • 3 replies
  • 0 kudos
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