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Forum Posts

Resolved! No roaming data in the EU

HiI've tried everything 02 have suggested and still can't get data in the EU, is there anything else I can try?Many thanksPS I have an iphone 7

AlanCr by Level 1: Joiner
  • 870 Views
  • 11 replies
  • 0 kudos

Activation code

Hii have not received an activation code but it says it’s been sent to me via text

suee by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos

my 02 account

I tried number of times to log into my 02 account changed the password no problem but when it asked for my number what is to the account says wrong number I have only had one number

sam63 by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

Order

Where is my new phone ?I ordered a new phone from Hastings O2 shop on 18th of October 2024.I was told it would arrive the next Monday. Over a week later nothing has arrived and tracking just says out for delivery???I am not happy, as my money was tak...

frog1 by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos

5G not connecting

5G is not connecting to my Samsung A54 so I cannot use my phone away from wifi. Tried all the options i.e reboot etc. Any reason for this and what to do to restore 5G

Dave39 by Level 1: Joiner
  • 232 Views
  • 3 replies
  • 0 kudos

Resolved! Paying a bill

I need the iban and Bic numbers to pay my bill im in sweden and my uk bank card as expired and I not got a new one you think I can contact o2 no chance

Resolved! Wifi calling

Can WiFi calling be added to my account?

TB1960 by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

I sound robotic and intermittent cut outs

Hi, when i make a voice call from home i can sound robotic to the listener and somtimes severalls times during a call they cannot ear me. I have tried all the things suggested, new sim, change manual roaming setting, airplane mode, restarting phone a...

Andrew79 by Level 1: Joiner
  • 452 Views
  • 5 replies
  • 0 kudos