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Forum Posts

Resolved! EMI11 number

I've just purchased a new Samsung S24 Ultra and I need the EMI11 number to claim my free watch. What electronic document will I find it on please

Diane1012 by Level 1: Joiner
  • 264 Views
  • 2 replies
  • 0 kudos

Resolved! Error 14

Hi all, Stupidly deleted my data plan from my Apple Watch when I carried out a reset last week. Searched the web for fixes, saw and tried a brand new (same number sim) in my iPhone but still the error persists. Spoke to CS but no help whatsoever. Any...

blameless by Level 1: Joiner
  • 747 Views
  • 10 replies
  • 0 kudos

Resolved! Lost/stolen bar removed

Hi, I lost my phone friday night so I called O2 customer service to place a stolen/removed bar. I found my found Saturday night and have called O2 customer service to remove the stolen/removed bar this morning. I did receive an email saying that "we'...

Slendav by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming charges

hi there. im about to travel to Thailand for work for 6 weeks. What’s the best / cheapest way to use my phone over there without incurring huge bill please.

KRoo-er68 by Level 1: Joiner
  • 511 Views
  • 5 replies
  • 0 kudos

Cancel a repair

HI good morning Is their someone that could help me cancel a repair please as I'm severely disabled & wheelchair bound. Kind regards Kenneth

K4 by Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos

Can not log in

When i try log in it want to send code but my sim has no signal so i can not log in because i can not receive the code. How can i log in my acc?

Vmv by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make calls on iPhone since getting an ipad

Hi there, Have been out of contract for a while on a sim only pay monthly and a few days ago I ‘upgraded’ to an iPad and now I cannot seem to make any calls on my iPhone. Nowhere did it say that I would stop being able to make calls and it’s driving ...

indymum by Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Text messages

Hi,My name is Agnes. I’m not able to get any text message anymore

Agnes_ by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Signal now really bad

Hi, I have lived at the same address for 4 years but now have zero signal or 1 bar only inside and out. Having to turn my phone off and restart to get any signal. Calls constantly breaking up or not ringing. My husband has o2 also and has no issues. ...

Tessiemag by Level 1: Joiner
  • 300 Views
  • 3 replies
  • 0 kudos

Resolved! phone

Im trying to log i to my o2 however i do not have the sim, i just want to know how much is left for me to pay