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Forum Posts

Resolved! Suddenly stopped being able to receive messages and receive calls

I’m not sure when this happened but I can no longer receive calls or receive sms. I can send and call out fine and my data is working fine too. I’m using a Pixel 9 Pro and on the messages app RCS settings it says “Status: Setting up… trying to verify...

JSH2644 by Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos

5G issue

Hi my 5G doesn’t work I’m always stuck on 4G I’m not sure if maybe this sim isn’t 5G compatible maybe

Sam61 by Level 1: Joiner
  • 290 Views
  • 3 replies
  • 0 kudos

Error code 14

Afternoon I mistakenly during the in pair of my ultra watch deleted the sim and data plan off it and now when repairing the watch it won’t go past code 14 when trying to enable the mobile services could anyone advise please

Cortinav8 by Level 1: Joiner
  • 278 Views
  • 3 replies
  • 0 kudos

Zone 1 data bolt on not working in Mexico

I bought a Zone 1 data bolt on for US and Mexico. It worked for the short time I was in the US but hasn't worked at all since arriving in Mexico. Do I have to do something to activate it or is it just another rip off?

Resolved! Age restriction

How do I remove the age restriction 

MB11 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Phone not working in the USA

I am currently in the USA on business and my phone isnt connecting to a network, i only have SOS showing as available. I desperately need my phone to operate, can someone sort as a matter of urgency please? I cant receive call or texts so pointless s...

BJ0960 by Level 1: Joiner
  • 353 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light

Hiya I’m trying to set up blue light on my account 

Rones by Level 1: Joiner
  • 279 Views
  • 2 replies
  • 0 kudos