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Forum Posts

Text messages

Hi,My name is Agnes. I’m not able to get any text message anymore

Agnes_ by Level 1: Joiner
  • 238 Views
  • 1 replies
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Signal now really bad

Hi, I have lived at the same address for 4 years but now have zero signal or 1 bar only inside and out. Having to turn my phone off and restart to get any signal. Calls constantly breaking up or not ringing. My husband has o2 also and has no issues. ...

Tessiemag by Level 1: Joiner
  • 306 Views
  • 3 replies
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Resolved! phone

Im trying to log i to my o2 however i do not have the sim, i just want to know how much is left for me to pay

Apple Watch activation error reference 108

The error code 108 for Apple Watch SE activation persists despite reaching out to both Apple support and my network service provider, O2 assure me they're looking into it, but so far, no resolution. Has anyone else managed to solve this issue?

My O2 - shows wrong info.

Hello, Why when I login it says ‘You’ve chosen 0 of your 1 available Extras on us.’ But wants to charge me for any I select, that would be on me. I’m sure ‘on us’ should mean I don’t pay. Presume website is incorrect. Also when I look at welcome scre...

KevKev by Level 1: Joiner
  • 273 Views
  • 3 replies
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Resolved! All incoming calls show as unknown caller

I have been having this problem with my Moto G82 5g for a couple of months now. I am an former Virgin Mobile customer who got transferred although I think the issue started long after that. Can someone at O2 take this up with me via private messaging...

ad31677 by Level 1: Joiner
  • 735 Views
  • 8 replies
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My IPhone 12 mini will not use 3g

Please help.My IPhone 12 mini will not use 3G, and I am missing calls because I cannot get a 4g signal. 3G is not listed under Mobile data options/Voice and Data.The phone shows “3G” signal, but does not work unless I can use WiFi.Any suggestions bef...

John60 by Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Resolved! Porting: old number disconnected but not transferred

Hello Yesterday I called O2 and asked them to port my number from GiffGaff to O2 PAYG (with a PAC code). I had previously filled in the online form requesting this but seemingly that didn't work. I was texted to say this would happen today. This morn...

Since being moved from Virgin my O2 signal is virtually nonexistent

I was moved from Virgin Media to O2 for my mobile. Since then my mobile signal in my home is virtually nonexistent. I am constantly being told there is no issue. I recently took out a new contract with O2 after being assured the issues were being res...

Ell2 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos