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Resolved! ZFold phone with Samsung ultra watch

Hi I've just purchased a new Samsung ultra watch to go with my phone .It comes with its own number as I chose the " not now " option as was recommended when buying .I've looked around and Google searched how to pair it with my existing number so that...

Not getting some two factor texts

Hi, I need some help, I’ve moved from EE to O2 on Monday but since then I can’t receive most two factor texts, all other normal text messages work fine, phone calls work fine, iMessage works fine. The odd thing is some two factors work, so Amazon wor...

Resolved! Cancel Amazon prime

How do I cancel Amazon prime? I have been en billed a extra £8.99.

Not sending codes through security to access purchase of a new sim

Tried to buy a monthly sim for a different phone but won’t send through security codes to access. Anyone else having an issue

Split port issue - please help me

I got a new iPhone 13 on December 30 and requested a PAC code from Vodafone. This request was made, I lost signal to Vodafone and and I received confirmation by text from O2 on 3rd January that my number was now ported to O2. Since this I have had bo...

Resolved! Claim chrome book

Claim my chrome book

PAC Code/ Porting not going through!!

I requested my PAC code transfer to keep my old number via the online form, Saturday last week. Expecting it to go through mon/ tue this week. The process started this Tuesday where I lost connection on my old Vodafone sim and got the confirmation em...

Resolved! Pin number

Phone did an upgrade Samsung s24 and wants me to put a pin number in to open but only set up a fingerprint, need help

Resolved! Changed my product today and selected eSIM. Now I have no network connection

I was expecting an email with eSIM activation link, but nothing.Can't get into my O2 as it wants to send a security code to my phone, no network connection means no code received.Stale mate.....

eSIM email

my phone has been stolen which obviously contained my SIM card. I have contacted o2 and explained what happened. I was told my eSIM would be sent to my email in a matter of minutes yet I have received nothing after almost 2 hours. I can’t access my o...

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