Have recently bought a MotoG54 5 g phone I migrated from virgin to O2 on a 4g SIM which is in new phone. How am I getting a 5g signal on a 4g card? I know default internet setting on this phone is 5g but I am using a 4g card.
I went to Spain for a few days over Christmas, and after I left the UK border, my O2 card stopped working. I could use it on my previous trips to Europe, so I'd like to know what the problem is?
Is anybody else having any issues with the O2 website not loading properly?For the last couple of days everytime I login to the O2 website the page doesn't load properly as you can see from the attached image. I have for separate accounts which I nor...
Hi,I have arrived in Australia. I have the proper Bolt ons.My phone has automatically connected to YES OPTUS but I cannot call or text Aussie numbers.Internet data is fine.I have switched off and switched on. Taken out sim and put it back in.Tries 02...
Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.
I keep getting error code 08 when trying to set up my Apple Watch to the mobile service. An airtime sim number has been allocated but it just refuses to pair with my number. I’ve had repeated calls with o2 staff via 202 and no one has been able to he...
I've got my PAC from Sky but can't find where to enter it in the app
Since Monday evening I have had issues with voice calling when I am at home, I can't hear the person on the other end of the line, they sound like static. When I made/received calls out of this area they were fine. I looked on the service checker and...
Id like to ask you how can I protect my account from SIM card swap? I phoned O2 but the agent I spoke to, she didn't offer any help with regard to this mater. I know many phones have been hacked and because I myself have been a victim of fraud I'd li...
After topping up phone, i get a message on phone saying check sim
