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Forum Posts

Refund

I purchased two bolt ons whilst abroad neither of which work. Please remove and refund me. This should have been done last week as promised.

Resolved! Data abroad ( Portugal)

Do I get any extra charges for data if I use it in Portugal?

Am78 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Brand new iPhone blacklisted??

Currently on hold to 202 after being disconnected twice waiting 5 week old iPhone 15 Pro Max, sudden loss of signal and absolutely no o2 SIM/eSIM will work in the phone, it just gives 'no service'. Phone is supplied direct by o2 and brand new (not li...

Need assistance with bill and missing handset

Got contract which we I shouldn't have been able to because my driving licence was snapped in three pieces, ex partner took handset and gave me sim , she refuses to pay her bill or answer messages to pay, I have been forced to cover it for a year but...

Blue75 by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

NC1SA1967 will expire

Can someone tell me what NC1SA1967 is all about as I got a message telling me that it will expire on the 1/10/2024. What is it? As I have no idea what I have to do to sort this problem out. I don't even know what department I should be looking in.

Dibble201 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Unlocking a device

Hiya! I’ve recently noticed my old iPhone X is locked to O2. I’m trying to unlock it but I changed the o2 SIM card to Tesco so I can’t unlock it. Any way I can unlock it?

Armin by Level 1: Joiner
  • 333 Views
  • 3 replies
  • 0 kudos

Code 14

Hi there please could you help me I had to reset my Apple Watch and now when I go to try and connect it the the mobile data it comes up with error message code 14. I have called 202 but not having any luck.

hetal1 by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Balance

I have £26 on my balance but my data has ran out. How can I use my credit balance to get a new data bundle without topping up more money?

Thomas271 by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos