Get tech support for your O2 issues

iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

Since upgrading my phone to an iPhone 16 Pro Max, I can only receive and send iMessages and use FaceTime under my email address linked to my Apple ID. Have gone into Apps, Messages, iMessage is on but on the Send & Receive it will only work on my ema...

Resolved! Name change

Hi my phone contract is under my father's name I was wondering how I can change it to mine as he passed away and to get things fixed with the phone I need it on my name. What shall I do?

Bill

Hi, I need my bill, could you please give me the name Lukas Turtak?

Can't access my account as I don't have my esim yet

Hi, I can't access my account to get my new esim because I can't receive text messages until I get my new esim, which I can't get until I get into my account

Australia Network Coverage - IMEI Block?

Hi, I arrived into Australia yesterday and for some reason I haven't been able to connect to the network. I know there's a current issue here whereby some network providers are blocking phones that can't call emergency numbers over VolTe after they s...

Resolved! Sim error

My phone has come up saying ‘sim error’ and I have no signal. It happened last night and resolved after resetting my phone but has happened again this morning. What does this mean? Thanks.

Reception issues

I am having issues with my reception and at times I am completely unable to use my phone. I have checked my settings and have restarted my phone a number of times and nothing helps. Can someone please advise?

Resolved! Any Changes that need to be made on my Iphone 12 after having my old number ported

Are there any changes to be made to settings on my Iphone 12 after my old number with Lebara has successfully been ported to my phone to replace the temporary number that I had on my new sim from 02.The porting took place yesterday and I can receive ...

Resolved! Fraud on my O2

There has been many messages saying the I have ordered a new shop from a shop I've never been to and I can see that there is another number on my O2

Resolved! leaving O2 to go back to Belgium

Hi, I need to close my UK O2 account and I asked for a stac number but realised that I won't use it as I'm not moving to a new network in the UK. I already have my new Belgian phone number (maybe I should have given them my stac number but I didn't)....

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