Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have been using a basic Samsung (GT-E2120) phone on O2 (PAYG) for some years. Whenever I attempt to log on to my O2 account, regardless of reason, I get the standard response: 'We haven't been able to find an account using that mobile number.' This...
My 02 app has stopped working . It will not let me get past the log in I just get a message saying oops something went wrong. My phone is iPhone 6 Plus and has been installed for years. I have visited the 02 shop but they tried everything (cleared ca...
I was recently conned by Virgin media into joining O2. I cancelled within 48 hoursMy sim card has arrivedHow do I return it, and cancel the bill I have already received?I thought there was a cooling off period?
hi guys. I bought an iPhone 13 and upgraded to 150gb data 24M unlimited min. My old phone still has my old SIM card which is 100gb data and similar extras. Will I be charged two separate bills? Should I destroy my old sim? Kind regards Marv
O2 you are not providing a good quality signal to my mobile and data SIM cards. What do I need to do to convince you the service in my area is poor.
HiI moved into my property just over 2 years ago.and have had problems with phone calls and texts ever since I did call awhile back and someone said they would look.into it for me. I have missed some important calls because of this issue. What can yo...
Been told all the time that a mast is down in our area for months and months but has never been fixed and we dont get any signal.fed up with being fobbed off all the time
I recently purchased a Samsung galaxy watch 4g direct from Samsung to work alongside my Samsung galaxy S10. As the watch is 4G enabled, I should be able to leave the house without my mobile phone and still send and receive calls and text messages via...
nobody seems to understand why my iphone 12 no longer gets 5G !I live in an area with strong 5G reception , my husband , same phone same provider always get 5G .. I did get 5G as well only until I swapped my contract to get unlimited data !o2 tells m...
I don't know why i can't talk to someone from 02 without paying 6 pounds or going in store, but I can't send messages to 61400. Its a radio station quiz number, I know I probably won't win but i want to enter but 02 had blocked me from messaging and ...
