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Forum Posts

Imessage

I am trying to get imessage to work on my new phone, it will only connect to my apple ID, it wont connect to my phone number it just says waiting activation

j-pearce by Level 1: Joiner
  • 771 Views
  • 3 replies
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Esim reset needed on apple watch!!!

Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate I gather I need an esim rest but nobody i talk to can do this Can someone help Thanks Ruth Parfitt

Ruth_Parf by Level 1: Joiner
  • 1351 Views
  • 5 replies
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Resolved! How do I remove 2 hour call limit?

I always call my boyfriend by phone since my internet is really didgy in my room and the calls always get cut off at exactly 2 hours. I have unlimited calls so I don't understand why it keeps ending it. I used to be with VOXI & I've never had any cap...

Resolved! 2 plans, swap numbers

So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...

Pete31 by Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos

Resolved! Payment buffering

I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...

Harley by Level 1: Joiner
  • 693 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

Spike71 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

Resolved! Is my o2 down

Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.