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Resolved! got a deal with virgin for O2 Virgin Gave the wrong email.

Yesterday I accepted a offer from retentions, at virgin media that included a new SIM with O2. They created the account and put in the wrong email address into O2. What do I do to make O2 change it on the account to the proper email address. As they ...

DrewBear by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

WhatsApp verification code

Hi all.I am not being able to get a verification code from WhatsApp regardless of what I try.I have a second SIM card on the same phone, from a different provider and that work instantly. Could really use some help here Thanks

JP87 by • Level 1: Joiner
  • 1844 Views
  • 6 replies
  • 0 kudos

WhatsApp verification code

Hi, I ported my old Vodafone number to my new o2 iPhone yesterday. I can receive texts and calls and everything is set up correctly except when I try to set up WhatsApp I don’t get the verification code or the callback request. I have tried uninstall...

Louisag by • Level 1: Joiner
  • 4947 Views
  • 25 replies
  • 0 kudos

Resolved! need my PUK code

after an update could not unlock sim so need puk code 

SteevRed by • Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Can I transfer some of my data to another O2 customer/my son?

Lisa32 by • Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Apple watch 6 cellular - cannot set up

Old Apple watch 6 cellular that was purchased originally through Vitality broke. Purchased new one and cancelled old data plan with O2 on phone. Now I cannot set up new data plan. It does not ask me to log in and I am met with the message below. "We’...

TimAJ by • Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! PAC issue (business account) - O2 > Sky

Due to change in circumstances with work we are moving from O2 to our own respective suppliers. On Friday we requested PAC numbers to get the ball rolling of which we were given one PAC for the 5 numbers on the account. On Saturday I received my SIM ...

krelger by • Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Transfer from Giff gaff not worked

Even though o2 customer service are saying ‘successfully ported, restart your phone’ they are not listening that it’s not successful, quite a mess actually. Neither number working so can’t call….. text messages from ported number going to old sim - n...

Drives by • Level 1: Joiner
  • 761 Views
  • 4 replies
  • 0 kudos

Resolved! Calls offering 30% discount ref covid

I have received calls today purporting to be from o2 - the 1st one came from 01245 892034 and the caller was saying something about a 30% discount linked to covid on bills going forward - he sent 2 texts and wanted me to read back the one time code w...

EknReds by • Level 1: Joiner
  • 8369 Views
  • 4 replies
  • 0 kudos
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