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Forum Posts

Resolved! O2 Ice charger compatible with O2 X1

Hi Is the O2 X1 charger compatible with O2 ice. Cannot find any O2 Ice chargers - ie lead that connects to bottom of phone is the toughie!! Any help much appreciated.

Rustpilot by Level 1: Joiner
  • 1006 Views
  • 3 replies
  • 0 kudos

Mobile data not working on iPhone 14

I am unable to access internet using mobile data. I have checked mobile data and data roaming areswitched on and am not in low data mode but can only access internet using Wi-Fi for the past few days.

Resolved! Apple Pay

Hi am I able to top up by Apple Pay or only card or credit etc ? And also Iv tried to change my tariff to the rolling plan one £10 pm 10GB etc can you please check if Iv done it? Thank you

Ang74 by Level 1: Joiner
  • 1333 Views
  • 1 replies
  • 0 kudos

CNnot pair Apple watch

Hi I unloaded my Apple Watch as the cellular hasn’t been showing, when trying to repair the plan isn’t showing. I don’t want a new plan as I am already paying for, clearly not working and been paying for nothing. Please advise.

IP1 by Level 1: Joiner
  • 1166 Views
  • 5 replies
  • 0 kudos

correct APN settings for monthly data only 02 sim card

Hi I have recently purchased this monthly 'data only' sim for a netgear mobile router. I am experiencing problems getting onto mobile data. Can anyone confirm the correct apn details I should have entered please. Many thanks

yosimm by Level 1: Joiner
  • 2646 Views
  • 2 replies
  • 0 kudos

I watch doesn’t work

I can't connect the watch to the O2 data and phone calls plan error 14

Josias by Level 1: Joiner
  • 803 Views
  • 3 replies
  • 0 kudos

Billing Issue

Hello, I had a 14-day period to cancel my contract with you which I did. This morning I received an email that I have an unpaid mobile bill. Can you please help me to solve that issue

Resolved! Restoring voicemail forwarding settings

I used my androstore my call id phone to set up forwarding to voicemail for all calls before I went abroad for two weeks. On my return the phone's call setting shows call forwarding "disabled" and digging through these messages and trying MMI codes I...

45AMH by Level 1: Joiner
  • 1310 Views
  • 2 replies
  • 0 kudos

O2 Referral & Mobile Phones Direct

I know, probably not the place for assistance, but trying all angles. Long story short, purchased a phone via mobile phones direct on an O2 contract, order went through ok. Next day received an email asking me to speak to O2 referrals on the phone an...

SimonH73 by Level 1: Joiner
  • 1175 Views
  • 1 replies
  • 0 kudos