This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Mobile service not setting up

I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...

'Show Balance' messages

An unusual question ... when I was in Egypt recently, I tried to draw a very small sum of local currency from an ATM using my UK debit card. The transaction failed, with a message 'timed out by issuing bank'. Then I got an SMS on my phone from 'Show ...

MM22 by • Level 1: Joiner
  • 546 Views
  • 0 replies
  • 0 kudos

Cannot receive text messages !?

Hello I moved from giffgaff to o2 on 16/12/2022 and the sim is activated on the same old number on 20/12/2022 since the new o2 sim is activated i can make calls and receive i can access internet i can also send text messages but cannot receive any fr...

GGN by • Level 1: Joiner
  • 1427 Views
  • 7 replies
  • 0 kudos

Resolved! Samsung Galaxy S20+ swollen battery help

I’ve not used my Samsung Galaxy S20+ in a long time due to it being damaged due to me dropping it and completely killing the screen. I just put it away in a drawer because I couldn’t wipe my data off the phone and didn’t feel comfortable recycling it...

Oxygen87 by • Level 13: Prompter
  • 1191 Views
  • 1 replies
  • 0 kudos

Resolved! International top up

We purchased an international roaming account and want to top it up, but the website won’t accept a non-UK address - how do we get around this?

Resolved! What is the way to contact customer support?

I am trying to contact customer support to talk about issues in EU roaming, in contact us section there is a chat option which always returns crap like "all of our members are busy now" I can't find any phone number I could call.

Resolved! Leaving

I want to cancel my contract today 

Bryan123 by • Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top