Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Is there an outage in postcodes WA14 / WA15?

Need to check if there an outage as phone stopped and says no sim / not registered on the network. Need to check if signal down or an issue as I have just transferred to new tariff on exisiting sim and number

BK4 by Level 1: Joiner
  • 485 Views
  • 2 replies
  • 0 kudos

Apple Watch code 14

Apple Watch 8 (cellular version) was all paired with phone and working well until about 11th January. Then dropped out. Have reset/re paired etc. when trying to connect back to the existing data plan all it wanted me to do through o2 app was take new...

Tiggy2 by Level 1: Joiner
  • 884 Views
  • 4 replies
  • 0 kudos

Resolved! No signal inside the house

Hi,I changed from Vodafone to O2 and my life became very difficult. I have almost no signal in the house and on our street even though living in town. I am missing calls and texts, school cannot get hold of me and I cannot call back. It is the worst ...

Bambulka by Level 1: Joiner
  • 1153 Views
  • 2 replies
  • 0 kudos

Resolved! Visual voicemail

I have searched this and cannot find a solution that works. The message is constant and beyond annoying. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help. I have a Pixel 3. ...

Jbeq by Level 1: Joiner
  • 1901 Views
  • 1 replies
  • 0 kudos

Resolved! eSim issues – cannot do sim swap as don't have signal or access to text messages

I started losing signal from my phone on Saturday. Nothing out of the ordinary happened to cause this. By the end of the evening, my signal was completely gone. I put it down to a faulty mast which o2 reported, but the next day had no signal either. ...

Resolved! No data in London

Anyone else got no data in London? Has been broken since Saturday. There's been no notification from O2 that anything is wrong. Checking their service site says there's an issue with a mast and won't update til Fri.

Resolved! Unable to update my email address

I am getting o2 emails to an old email account. Normally I'd just pop on to My o2 and update the details to the correct ones. The problem is, my email address IS correct under My Details. The old email address is nowhere in sight. Right under my emai...

Macanta by Level 1: Joiner
  • 855 Views
  • 2 replies
  • 0 kudos

Resolved! Slow internet

I received the iPhone 14 Pro Max with an unlimited SIM card yesterday, but my internet speed is very poor and sometimes even 3G. What should I do.

Fera by Level 1: Joiner
  • 9033 Views
  • 2 replies
  • 0 kudos