Get tech support for your O2 issues

Apple Watch eSIM setup Error Code 14

HiI have just bought an Apple Watch 8 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 13 Pro Max.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the ...

Resolved! can you get a duplicate sim to use in another device

i want to use my phone and pad so can you get a duplicate sim to use.

Resolved! iPhone 14 pro

Recently brought a apple iPhone 14 pro but can not get the old sim that was working fine to pick up any signal in my new phone was told to connect 02 but unsure what and where to go need help asap gift for tomorrow

Data issues

Does o2 think it's acceptable to say there's an issue with the mast in my area that may affect calls and data for uo to 2 weeks?

Resolved! Roaming - can’t get service

I changed tariff to one including Travel Inclusive Zone to cover a holiday in New Zealand.I’ve been here five days and it’s not working. I’ve got a signal from Spark NZ and a 3G data signal but I can’t send texts, make calls or use data… any ideas?? ...

Resolved! Data runs slow

Hi. I’m an American that occasionally visits England. So I have a phone with a pay as you go top off plan. I was here in July and currently in country now and I’ve noticed both times my data is super slow. Sometimes acting like I’m not getting data a...

Resolved! sms on wifi

Can I receive sms messages via wifi on my poco x4 pro 5g?

Resolved! sim use

can i move my sim between 2 unlocked phones

Resolved! swapping SIM into a new phone

any clues please?

Account access for new or returning customers

Hi everyone, as others I've had a very bumpy ride whilst returning to O2 from Virgin Media, not by choice either. Almost there after 5-6 weeks. Still can't access My O2 via the app on my mobile. Have just been told by Customer Services that I have to...

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