Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I traveled Iran and have no signal or connection
Is there anyway of finding out if there was an outage/issues on a previous date for O2's network? I need to find out if there was an issue on the 18/02/2022 between 1200-1500. I apparently had important missed calls on this date, however my phone log...
I have increased my spend cap to £15 @ 11am on 8/3/22. I had previously had a spend cap but reduced it to zero Cam anyone advise me when my spend cap will commence. Thanks
I can't keep my phone charged, how can I change the battery on your iPhone 12 pro
Hello,I have recently got a contract direct from O2 with Galaxy watch 4 classic which has a different number than my mobile number and did follow theSE steps recommended by O2: "As part of the set-up process, you will reach a step called ‘Mobile serv...
Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are ...
Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone
For around two weeks I have had calls dropping / not receiving calls properly/ voicemail left / missed calls alerts.Been reporting it as a network issue but getting nowhere Not good timing as I am at home currently recovering from a stomach operation...
For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on
Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers
