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No signal in Leigh on Sea and no easy way to report it!

Well done O2. My wonderful husband died 5 weeks ago and I am trying to arrange his funeral so I really appreciate your complete lack of signal in our area of Leigh on Sea. People have important issues to deal with in our area not least local business...

Resolved! Terrible service in Horsforth LS18

Hi, I've been with O2 for a few months and the whole time signal in horsforth has been terrible. After speaking with others, this is apparently nothing new. Really wish I knew this before changing to o2, our previous provider had great signal here- c...

Resolved! Sim card

My sim card has been deactivated before my new sim card has arrived. I can't use my phone, have had to get a pay as you go sim as an emergency. Why have 02 done this, when I'm suppose to call them when making switch? Plus I have no intetent access.

Resolved! I havent recieved the device which was contracted on 19.02.2023

Hi there,My name is Murad Kisyo. This is my first time attemting to use O2 and l am not happy with your home delivery of devices. You are sending me as first sim card, l do understand but what l dont understand is how am l suppose to use that card yo...

Resolved! Network problems in Europe

I recently visited Brugge and could not access my mobile data. Even thought my data was turned on my phone kept telling me to turn my mobile data on. Can you tell me why this happened

Resolved! Moving from EE to O2. I've received SIM. What now?

Hi I have received my o2 SIM after ordering on the 22nd. I'm a bit confused on what I do. I received a text about a SIM swap but it's not working. Am I supposed to be doing a SIM swap? What's the procedure when moving from another network? I gave my ...

Resolved! Internet restrictions

I went in store on Tues and had restrictions removed. Received SMS stating within 24hrs I'd be good to go.Now Friday and I'm still waiting.

Resolved! Ongoing Internet Issues

My phone will frequently not load the internet, taking ages to attempt to load and then crashing altogether. It has been ongoing for a long time. It can either be whilst on WIFI or on 4G/5G and it doesn't seem to make a difference and I still have pr...

Resolved! Cancel disney plus

I need help to cancel disney plus as I cannot see where to on my account ty.

Resolved! Lost phone

my iPhone got lost abroad is there anyway of tracking it via imei and also if. I want to erase all the content on the phone.

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