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Resolved! Safesearch locked on when using o2 data on iPhone

Hi, I don’t know if anyone else is having this issue but the age verification filters in my account are turned off and for some reason safesearch is forced on when using any browser on my iPhone. Only when I connect using o2 data. It works fine on my...

apple watch on O2

I purchased a new Iphone from apple in october.As i intended to get an apple watch from an apple store in December I switched to O2.I now have the watch but it is proving impossible to set the watch up (E Sim) as i am being pushed from shop to phone ...

Resolved! Porting in of number

Hi I initiated a porting in of my number from Three to O2 on 28 Dec when O2 were provided with the PAC code. The number associated with my O2 account on the O2 web site has now moved to my old number so all is good as O2 ave recognised. I appear to b...

Martin66 by • Level 1: Joiner
  • 966 Views
  • 1 replies
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Resolved! Porting number

Hi all, I’ve been trying for three days now to port my number from EE. I was told it would be done by 6pm yesterday, it’s still not happened. EE have closed the account but my old number is now saying it’s not recognised. I’ve tried contacting O2 num...

Katie30 by • Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Message to reinstall SIM card

Since moving to O2 I have had to take the card out and put back in. Never had this before. This morning my phone wasn’t working until I repeated this. Can anyone help?

Cje75 by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Apple Watch error code 14

@O2Sarah- Hi I was looking for some assistance with my Apple Watch and Error Code 14. I had to perform m a factory reset in my phone and now I cannot connect my watch to the data plan. I have tried all suggested steps I have found online but none whe...

Date

The date on my home screen is stuck on the same one.

JOLIZ10 by • Level 1: Joiner
  • 344 Views
  • 2 replies
  • 0 kudos

Text message error notification

Whenever I send a text message I get a notification saying “message failed to send” but 9/10 times the recipient responds to the text showing it has been delivered. Attempting to resend the text appears to send it again but I still get the same failu...

Brodie_99 by • Level 1: Joiner
  • 993 Views
  • 6 replies
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