Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am having issues with my Samsung galaxy s21 and have been for a few months now. I can be using my phone switching between apps fine one minute and then all of a sudden I lose all connection. This happens multiple times a day and the only ways I can...
Hi we’re having coverage problems in the area of SR6 7HH and SR6 7BJ. Can’t get through to my parents in the area, if we do the phone cuts off or it keeps dropping off so you can’t get at all. There is a mast nearby but there seems to be a problem. I...
I have just joined O2 with a monthly sim only contract. I provided O2 with a PAC number to retain my existing number. Some of the recieved emails are showing a new mobile number. I am waiting the arrival of the sim.
I’ve just had this happen for the 2nd time now Since upgrading my phone. My phone will suddenly have no signal what do ever. The first time this happened I restarted the phone and it came back on. However this time I have tried everything. Restart, r...
I am having issues with receiving some text messages..... the OTP are not coming through and Text message from certain people are not coming through. I have had other people text me and they come through.I have done everything suggested, ie turn off ...
Hi, my bill was paid late and my data was switched off and since the bill was paid it hasn't been reconnected - can you help?
Hello there. I was wondering if I would get charged for making calls to family abroad via WhatsApp. I have unlimited minutes as part of my package and very rarely make any calls. Will I be able to using my data and minutes ir will i get charged anywa...
Hi, I need help
Hi, I’ve put a new sim in my phone and it is still saying no service and has been the past hour. I’ve turned it off and back on a few times but still no change. After googling it said to update the phone so I’ve done that but still no service
Why does my phone keep saying no sim card and then re starts itself when I have not removed the sim card or re started it, and it doesn't always go from WiFi to 4G automatically?
