Get tech support for your O2 issues

Resolved! Apple Watch S7 - Issue with mobile service disconnecting after 2 minutes

Hello, I wonder if any O2 gurus can assist me with a problem I am having with my S7. I previously had a S6 watch with mobile data plan on O2 but I then bought an S7 stainless steel about 2 months ago online. I was able to switch my esim over to the S...

Resolved! Sim card

I have a virgin bundle which includes an o2 sim as part of the bundle. Due to a mistake on my part I cancelled the sim. I would like to request another sim please.

Number port problems

We have recently switched a mobile to O2 due to a re-contracting our Virgin Media broadband package which is now 'Volt'. The line was on Virgin Mobile previously. My wife uses that phone.We requested that we kept the same number. This was supposed to...

apple watch cellular not able to set up Mobile data service

Hi, I have an iPhone SE + and Apple watch SE cellular which I'm trying to set up for my daughter. The watch has paired no problem but when I try to set up Mobile Service/Mobile Plan in the watch app on the phone, it says "The O2 account on this iPhon...

Resolved! Samsung galaxy tab s7 FE

Hi I've got a Samsung galaxy tab s7 fe, I've only had it since last December, I've never put a password on it and never had any problems but 3 day's ago all of a sudden I turned it on and it asked me for a pass code including letters and numbers, lik...

Resolved! Need to speak to customer service

how can I speak to customer service online I’ve tried o2 app and online but it’s a computer not a person

Why can't I access the PUK code for my device?

My sim is locked and I'm not have much luck in accessing the PUK code to unlock it. I get an error message when I try.

Resolved! one of my friends has recieved a text from my phone which is scam...what do I do please?

one of my friends has recieved a text from my phone which is scam...what do I do please?

Resolved! o2 Sim received

Hi, I've received my new sim from you today. I cannot sim swap, as the 20220 number I text to you won't send out from my mobile.

Cannot make or receive calls at hom

Hi, My son has an iPhone 14 and struggles to make or receive any phone calls whilst being at home. I used the network coverage checker for our postcode (GU3) and it states that he should have “4G - Good coverage both indoors and outdoors” He however ...

O2

Forum Posts