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Forum Posts

Resolved! silent calls

Hi , I seem to be receiving lots of silent calls. I don't hear the mobile ring and no message left. Just indication of missed call. The last few days, 07802 230426, 07802 288553, 07806 491735, 07497 004913 . When I have rang the numbers I get message...

Phoenix52 by Level 1: Joiner
  • 865 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile data on iwatch not working

I’ve had an iwatch 8 for about a month no problems at all apart from today when i tried to activate my mobile data and it won’t turn on, it says no sim and no connection I’ve checked my o2 app and my plan is active with enough data etc so everything ...

Roberto81 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading Phone

Hi, So I am looking to upgrade my current phone Samsung Note 10 to the new Samsung Z Fold4, now when I go to upgrade I get hit with "Would you like a new sim?" I assume this is because my current phone uses a 4G sim and the new Fold is 5G. My worry i...

ChrisNI by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Error 106

Hi, I recently joined O2 and have been trying to set up a data plan on my Apple Watch. I keep seeing the error code 106 and am told to contact support. I have restarted both Watch and phone several times but have not had any success in fixing the iss...

NF1506 by Level 1: Joiner
  • 644 Views
  • 1 replies
  • 0 kudos

Resolved! My roaming is not working in Spain

I’m in Spain. I turned on my roaming. I received text messages from uk but I’m not able to make a phone call.please help

Rezraz by Level 1: Joiner
  • 18319 Views
  • 1 replies
  • 0 kudos

Resolved! Help with my phone number being transferred

Hi could someone please point me to the the right place or person I submitted my pac code to o2 on Friday morning last week 6th an I waited up until Tuesday 10th before rining customer service about it, the lad I spoke to said nothing had been submit...

Shaf by Level 1: Joiner
  • 648 Views
  • 3 replies
  • 0 kudos

Resolved! Calls diverted to wrong number

When my phone is either busy or out of signal, my friends and family have been diverted to a wrong number when they are trying to call me. How can I turn off the divert or correct the number???

Claim a Samsung Chromebook 4

Trying to claim my Samsung Chromebook 4 but where you need to add the retailer O2 isn't listed - nor is Telefonica. Who should go in here for an O2 purchase?

Markt67 by Level 1: Joiner
  • 4755 Views
  • 5 replies
  • 0 kudos

Not working still !o2 case ref INC000005592611

Dear engineers I'm at my absolute wits end now with this issue with my galaxy Samsung watch 5 Pro and your O2 network. I've wasted the best part of over 2 weeks trying to get someone technical to diagnose the problem with O2 network and getting zero ...

Ahextall by Level 1: Joiner
  • 2621 Views
  • 7 replies
  • 0 kudos

Resolved! Broadband

Hi my internet has stopped I haven’t got internet on my phone can u check for me what is the problem pls

Ivelin by Level 1: Joiner
  • 719 Views
  • 2 replies
  • 0 kudos