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Forum Posts

Resolved! Disney Plus activation

I was given free Disney Plus with my new O2 Contract. However I cannot see any way to activate and use it. Please can you help.

GraemeS by Level 1: Joiner
  • 3492 Views
  • 2 replies
  • 0 kudos

Problems porting from Virgin to O2

Hi I have been trying to get my number ported since 26th Jan. The number has partially ported I can make outbound calls on my new O2 sim and my old number shows up perfect problem is If someone calls me they go to old Virgin sim. Texts are all on old...

helent by Level 1: Joiner
  • 1268 Views
  • 4 replies
  • 0 kudos

No service after software update

My hauwie p30 pro carried out a software update during the night and now it doesn't recognise the sim card. Does anyone know what i can do to get round this?Network settings wont allow me to search for a mobile network

Kev111 by Level 1: Joiner
  • 637 Views
  • 1 replies
  • 0 kudos

Resolved! Request: Public IP APN (O2 Details)

Hi O2 community, I recently bought an O2 sim card to use as my main internet and asked the sales staff member if O2 use public IP addresses for mobile data. (I was asking so that I can game on xbox or even work from home on my work’s secure network.)...

Comben by Level 6: Acolyte
  • 8935 Views
  • 17 replies
  • 0 kudos

Resolved! Pixel 3a: no WiFi 4G calling option

Hi,I'm using a Pixel 3a and I recently switched to O2 from Three and have been having no end of problems. I never seem to have signal at home or work so I've been missing calls and texts. I always have the empty signal bar with the exclamation mark t...

CFro by Level 1: Joiner
  • 2420 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot view bill

Although signed in cannot view my bill - sats contact customer service 

Fraser by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! Replacement eSIM

Hi all, I have a really strange problem.. I completed a 5G eSIM swap yesterday, when I was completing it I got an error message which told me to try again later or call 202. Called O2 and they were having some system issues so left it for a bit and t...

garetc by Level 8: Talented
  • 3887 Views
  • 9 replies
  • 0 kudos