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Forum Posts

Resolved! Using O2 E-sim roaming in Europe

Dear Team,I have just ordered an O2 E-sim for my phone. But before activating this I want to find out if this would work for using internet and calling whilst roaming in Europe. As going through the forum there are mixed replies with some saying it d...

Kano by Level 1: Joiner
  • 2968 Views
  • 5 replies
  • 0 kudos

Samsung S21 stuck in recovery mode

Hi, can anyone help with a Samsung S21 stuck in recovery mode? I've tried numerous combinations of Power/Up/Down buttons but it just hops between 2 screens, one saying 'Can't load Android system' and giving 3 options (Try again/Factory reset/View rec...

Rasenna by Level 1: Joiner
  • 2720 Views
  • 13 replies
  • 0 kudos

Resolved! Live chat with 02

How difficult is it to get through to live chat been trying 3 days

Cass1 by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

Email Attachment issues over O2 4G and Zen Internet

Good afternoon,I am about 7 hours into one of the most infuriating IT issues I have had in years and all parties are pointing the finger at the other and denying all/any responsibility. What happens is this: If I try sending an email from my Zen host...

DKING by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Port request

I submitted a port request to keep my old number on the 28/12/22 at 15.00 The information on O2 website said submitted before 17.00 it will take 24hrs.HIt's now the 31st and I have no phone line. My old line is also dead. I am Military and on standby...

Chris1980 by Level 1: Joiner
  • 3116 Views
  • 14 replies
  • 0 kudos

No signal

Hi, I haven't got any signal on my phone, I have turned it on and off. Updated it and also used your signal area thing and that's says its fine. I've had no signal since yesterday please help

Laur3n by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

O2 Netgear Nighthawk M1 mobile router

Hi, I recently got the above mobile broadband as the only wired boardband available in my area is 3mb at the moment. The o2 is unlimited data and goes to 50mb but any time I login to a online game like New World it will not connect.. Any way to allow...

Number transfer

@O2Sarah I have requested my number from gif gaff to be transferred to my o2 contract, I have filled the form out a few times and rang yesterday and was told it would be transferred by 6pm today, however it’s still not done, is there any issues with ...

Noles03 by Level 1: Joiner
  • 639 Views
  • 3 replies
  • 0 kudos

Resolved! No O2 connection after mast removed

I had O2 4G connection for years. The mast has been taken down now and I have no 02 connection on my phone. I was credited last month and told it will be ok as they are searching a mast placement, but no mast and no signal of any kind. I have to use ...

V1 by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos