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Forum Posts

Resolved! Using data in Europe

Hi, last year I went to Portugal on holiday and was unable to use any data from the moment i arrived. I had plenty of data saved up so it wasn't a case of not having enough. I kept receiving texts while in the country saying I could use my phone in t...

Resolved! No signal/ data... ongoing issue...

I have been having issues with O2 signal and data for the last 18months. In that 18months, I have replaced my SIM, I have tried turning on and off phone. I've changed settings as advised and still I have no signal. I've tried my SIM in another device...

Gary88 by Level 1: Joiner
  • 1368 Views
  • 5 replies
  • 0 kudos

Error 106

Hi purchased an Apple Watch cannot get data plan to link - have contacted customer support about a 100 times no one takes ownership or fixes problem this has been ongoing since Xmas day! Can someone help?

bsmale1 by Level 1: Joiner
  • 1117 Views
  • 4 replies
  • 0 kudos

Blocking

On my phone if i block someone i can still read blocked messages. Is there a way 02 can completely put a stop to the messages even reaching my phone. Police are involved in a situation with said person and said sure 02 can help with this. I cant chan...

Extend ring time

Hi. Samsung S22+. I have tried the suggestions previously i.e. turn off voicemail and dial **61*901*11*…# to extend my ring time but it doesn’t work. The MMI code starts but fails. Any further ideas please

Irene13 by Level 1: Joiner
  • 4349 Views
  • 19 replies
  • 0 kudos

Resolved! No caller ID (incoming calls)

I have been experiencing a problem for about 7 weeks now. All incoming calls to my phone display either "No Caller ID" or "Unknown Caller". A visit to the O2 shop has confirmed that it is an O2 issue. Front end support are more than helpful and raise...

WillieH by Level 1: Joiner
  • 2202 Views
  • 2 replies
  • 0 kudos

Resolved! Poor signal!

getting a poor signal at home address a repeatedly missing txt messages

CL2 by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Resolved! Login using my email as username

I can login to myO2 using my email address rather than the one allocated to me but it says nothing associated with it. Can my contract be associated with this login please

EleanorG by Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos