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Can I change an account to my wife's name

pedrobedro
Level 2: Apprentice
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I have a sim only account which my wife uses but it is in my name. It is paid for by a joint bank account and only £3.43 per month. Could we change it so it is in her name without going to setting up a new account as it is plenty for her needs. I have tried contacting o2 on 202 but it was very confusing and a terrible line so it got nowhere, saying she has to have another account in her name to do credit checks but it is paid for by our joint account as my own phone.

You are now 4th in a queue, stop pushing. All our calls are recorded for training purposes so don't do anything stupid.
Huawei Honor 8x
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madasaf1sh
Level 78: King of Kings
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@pedrobedro 

 

The CSA was correct.

 

Your wife will need to go through Credit and Affordability checks, and you would have to pay off the current contract in full, and then transfer it into your wife's name..  


In fairness for £3.43 i would just leave it as it is

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11957 Posts
  • 66 Topics
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Registered:

@pedrobedro 

 

The CSA was correct.

 

Your wife will need to go through Credit and Affordability checks, and you would have to pay off the current contract in full, and then transfer it into your wife's name..  


In fairness for £3.43 i would just leave it as it is

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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pedrobedro
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That was the conclusion we came to. It would have been handy for her to have it in her name for signing into some accounts we use and for checks on government gateway type sites. Thanks for confirming it anyway.

You are now 4th in a queue, stop pushing. All our calls are recorded for training purposes so don't do anything stupid.
Huawei Honor 8x
Message 3 of 3
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