Get tech support for your O2 issues

Resolved! New SIM can't transfer number

Hi, finally received my new sim but I can't complete the form to transfer my mobile number from my old provider.I've since this numerous times now and just get '? Oops something went wrong' which isn't very helpful. Please help, this is driving me nu...

Resolved! Service problems

Hello,On the 02.12.2022, I upgraded my contract.I bought a s22 plus, ever since, wheni try to call short numbers it doesn't work. When i I try to call numbers like 101/111/202/voicemail/any other short number, it just jangs up after 1 second. Normal ...

Ported number from 3 to o2

Hoping someone can help, I have joined o2 from Three mobile and transferred my number over. My o2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also changed to the number I had w...

Resolved! Extra data

I received a message that I was offered 20GB extra data But I never received it.

Resolved! Second phone same number

I want to use a dumb phone for some of my time. Is it possible to get a duplicate SIM, or move my SIM card between phones, so that I have this option, whilst only using the one number? Then each day I can choose which phone I wish to use and turn on ...

Signal issues

New issue with phone signal, mast down? Callers can not hear you during phone calls, issue developed in the last month for o2 and Vodafone phones but not Tesco phone

Resolved! Help

HELPI am in Barbados and can’t make calls need to contact P2 but chat keeps failing and customer service number won’t connect please helpharry

5G Data not working on Samsung Galaxy S21 Ultra

Hi i have been having an issue with my Samsung Galaxy S21 Ultra 512GB. I have had 5G showing on my phone for quite some time and my phone has been using data whilst it is displayed. However yesterday, I updated my phone and ever since my data stopped...

Resolved! SAMSUNG Z FLIP PHONE

Hi I've just had a line of light appear up the left hand side and across the fold on my flip phone

Resolved! Vodafone customers can’t call me

I moved from Vodafone to o2 last week and used my PAC to keep my number. Since the switch my friends and family who are with Vodafone next work can’t call me it just cuts them off but other networks can. I have called customer service 5 times and the...

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