This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! more porting issues

So I also have porting issues with my new SIM. Finally got through to someone this morning and they said that they had no record of my request to port my old number and my PAC code. This is despite an email from O2 when I ordered the SIM acknowledgin...

Karismor by • Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Resolved! No service

Hello,I reported my phone lost and maybe stolen, but I have retrieved it, I have rung o2 multiple times now with them telling me that the phone will be unbarred, but I still have not received any service again on my phone?

Resolved! SIMs

I have received two new sims from O2 with different data allowances. How do I know which is which as the numbers on the packages do not relate to my account numbers or phone numbers?

GeeBee1 by • Level 1: Joiner
  • 550 Views
  • 3 replies
  • 0 kudos

Can't receive calls

I've just moved over to O2 took ages for my old number to be transferred, now it has I can make calls but can't receive them.

AEW by • Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos

PORTING NOT WORKED

I got a new PAYG sim with rolling plan from 02 last week and ask my old number be ported across (xxxxxxxxxx) . Today my old provider (1p) has shut down my old number and says they have ported it to o2 but no confirmation from 02. When you dial the ol...

Martaylo by • Level 1: Joiner
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Hub 4 failing to assign by DHCP

How do I get my Hub 4 router replaced?Randomly only WIFI will be connected to the Internet, rebooting the router makes no difference but later in the night my wired network will start working again but appears to be off for longer and longer periods ...

Resolved! New phone , new sim

Got iPhone 12 and new sim put sim in and transferred all data from old to new got a code to input but not transferred yet , can’t ring out or accept calls , says up to 24 hours , it’s been 23

Pawl48 by • Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Phone Number will not update on iPhone

Hi I ported my old number to a new Sim only contract. The transferred number is working for calls /texts but My Number in settings is the temporary sim number. If I edit this number to the transferred number I want to use it will not save this number...

Archie23 by • Level 1: Joiner
  • 3746 Views
  • 8 replies
  • 0 kudos

No visual voicemail for an eSIM number on a Dual SIM iPhone

Hi. I have a dual SIM set up on my iPhone XR. I can currently only get Visual Voicemail on the Primary number, but not the one on the eSIM. None of the voicemails left for the eSIM number are accessible from the Voicemail screen in Phone. The Greetin...

Resolved! Cancellation

hi there my phone contract has recently been cancelled and I do not know why and need this sorting asap

Md5 by • Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top