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Resolved! Keeping my old number

Online form was ambiguous and kept saying something was wrong, but it did not elaborate. Customer services were no help whatsoever, their heavy foreign accent did not help. Tried to get answers on the forum, but there were plenty of questions but no ...

Voicemail

Hi, I can't access my voicemail, I dial 901 and it ends the call as soon as it connects. Any ideas please?

Resolved! Test message failing

New sim card from 02 . When sending messages to people they receive the message but my phones says message failed. I have soft reset my iphone se. this is a new sim

Resolved! Also cannot activate Amazon music extra

As above, i am not able to activate the Amazon music extra.

Resolved! Sim Swap not working

Hello I did a sim swap at 11.30am on the 25th of November and it still hasn't done it. I received the txt saying it was going through but it still hasn't. How long does it usually take?

Resolved! 5 working days and Sim not received yet

Hi, it’s been 5 days since I ordered new sim and I have still not received it yet since 5 working days and the billing has been started from November 25th. I still not have the sim with me.

Resolved! PAYG sim replaced

I misplaced my PAYG sim, so I bought another PAYG sim from the shop, and an advisor on chat moved my number and credit and tarriff onto the new sim. But that was 4 days ago now, and I still can’t use the SIM……? It’s showing I have full signal, but th...

Resolved! lost signal

hi I have lost my signal I checked to see if there was any problems there was but now have been fixed but I still have no signal need help

Resolved! Issues with iMessage & FaceTime

I recently switched from Vodaphone to o2. I have an unlocked iPhone 14 pro. I moved my old number at the same time. However in Settings>Phone>My Number the temporary number shows and it will not allow me to save my old number. When press save, the te...

Resolved! Unable to pay outstanding bill online

Please send me a payment link for outstanding bill. Since I switched from monthly to pay as you go, the old bill is impossible to pay on your system and you’re threatening legal action against me WRONGLY! this is urgent.

O2

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