Get tech support for your O2 issues

Resolved! Physical sim

When I go into the about page and look at physical sim it says network not available Phone not allowed?? I am not able to use my data or make calls. Lost phone over a week ago but it was found 2 days later. Have phoned 02 every day to try and resolve...

Resolved! Apple Watch series 6 sync to my account

Can I give this phone to a friend I have been gifted a newer 7 series I wish to sync?

Resolved! Complaints procedure?

So long story short, o2 have seriously messed up my upgrade, could have been a system error but my biggest issue right now is the amount of lies I've been told! How do I complain?

Resolved! How to activate a new sim

Phoned o2 up the other day said I've been having issues with connection to Internet they disconnected me and sent out new o2 sim card it's came I out it in and it says not registered, does anyone know how I can register it? Ty

Resolved! Sim Swap won't activate

My phone was stolen on Sunday night. Monday i called o2 and they put a bar on my account. Then i went into store Monday lunch time to get a new Sim. They called customer services for me there to ask them to remove the bars, so that my new sim could a...

Screen lock

My new phone has screen locked and I cannot access it as don't have a password

Resolved! Phone mast down DY11 7JH

Phone mast down in the area, this mast has been down since last year it is causing a massive inconvenience in our area as important phone calls get ended as they think we aren't on the call to them no longer due to signal being so bad, I have been to...

Resolved! Leaving o2

I have moved to ee. Has my o2 account now been deactivated?

Resolved! Bill

Hi I have paid off my device but mybill is higher than ever

Resolved! Unhappy with O2 Insurance replacement (damage claim)

I had a Huawei P30 Pro which was an excellent phone. I had to place a damage claim for a cracked screen and was offered two Oppos (despite the litigation claims at present) and a Samsung S20 FE. I took the Samsung S20 FE (refurb, which was not made a...

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