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Forum Posts

SMS Delivery - I don't get SMS, then I do, many many times...

Hey, Moto edge20 lite, uptodate and running android 12Chat features turned on.... So, someone send me a text I might get it,or I might not... and then if i do , it will be repeated, and repeated and repeated. Could be a friend or worse style a 2fa fo...

Steveduk by Level 1: Joiner
  • 1223 Views
  • 8 replies
  • 0 kudos

Resolved! No mobile signal

Since early this morning I have had no o2 mobile signal, and I am unable to make or receive calls. Please help!

Jillms by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Phone keeps disconnecting from wifi

Hello, my phone keeps disconnecting from the WiFi while I'm at home citing will connect when signal improves. I can have my husbands phone (Vodafone network) and my laptop beside my phone and both remain connected so I know there is no issue with my ...

Resolved! My o2

I am having trouble signing into mY o2...its not sending password reset to my email...can any1 else suggest anything?

Alyson by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Refund

Can anyone tell me how i go about getting refunded due to very poor signal in my area.I shouldnt be paying for a service that is not provided but cant find the exact part of my contract that states this.Please help.

Derek5 by Level 1: Joiner
  • 1467 Views
  • 4 replies
  • 0 kudos

Resolved! Every incoming calls are showing NO ID CALL

For one month all my incoming calls are showing as NO ID CALL, even my saved contacts. It is. Wry frustrating when you miss a NO ID CAll because you cannot call them back. My phone was losten, then in my new phone I put a new SIM card and since then ...

Jannna by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Network provisioning referred

I have no signal on my new sim. I don’t know the phone number as it is a new contract which is yet to work. I bought the new phone and contract from mobile phones direct. I was told that the new contract start date is 19th January. This sim is still ...

Zo1234 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card inactivated

Hi all, I have requested a new sim card which hasn’t arrived yet. O2 keep inactivating my current SIM card which means I have no signal. I can’t get through to anyone today and have had to call everyday for the past 3 days to get signal back. Can som...

Sscott by Level 1: Joiner
  • 413 Views
  • 2 replies
  • 0 kudos

360 eSIM yet - desperate!

I tried to port my eIM to my new iPhone last week. I was immediately disconnected but no eSIM - having gone to a store and spoken to customer services, I was told that 360 customers could not be issued eSIMs due to a technical fault which had been go...

error code 14

I have had to reset my daughter's watch and re-pair it, but now I just get error code 14 when I try to set up the mobile data again. How do I sort this please?

DiveP by Level 1: Joiner
  • 391 Views
  • 2 replies
  • 0 kudos