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Resolved! MCK code needed

Hi guys. Am trying to unlock my device to use a different sim - it appears this cannot be done even with an unlatching code from O2 as I need an MCK code. Great, but it seems nobody can provide this apart from o2, but they seem to not be familiar wit...

Resolved! vat bill

How do i get a vat bill / invoice ?

Resolved! Delivery

Hello I payed an extra £6.99 for next day delivery that being today, and I’ve not Received an email saying dispatched what was the point paying for next day delivery if it’s not going to come that next day “my emails say the 5th estimated but nothing...

Resolved! Cannot connect to imessage or facetime after porting to o2 from EE

Hi can someone help with this please? Thank you

Resolved! TFL Wifi: Slow connection since Virgin integration

I use to be able to connect quickly whilst at a London Tube Station. Over the past few months it takes a really long time for my iPhone 14 Pro Max to connect to the Virgin tube wifi service. It will only connect if I am standing on a platform and hav...

Resolved! Want to activate my swapped sim

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Resolved! Wifi on London Underground

Hi all, my device can connect in Wi-Fi extra on London Underground but I have to connect manually at each station which is frustrating and annoying. Asked many times support from O2 but they just tell things that didn’t make sense or useless solution...

Resolved! SIM Blocked. How do I request a MCK Code

SIM Blocked. How do I request a MCK Code for my samsung s8? Live chat are being useless. Telling me to contact samsung. Samsung tells me to contact o2. And so on.

Error code14

Apple Watch error code 14 ? Cannot set up my mobile plan again and no one knows how to solve this. I’ve had the watch two months and it works fine with my phone but cannot set up the sync add on even though I’m being charged for it. Any ideas as I am...

Totally stop spending cap

I've done the txt message help, called 3 times. Although I've never in the past 3+ years been with O2 not paid a bill on time (including a few of £1, 000+) all of a sudden I've been given an unwanted, not informed, spending cap. This (for reasons bey...

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