Get tech support for your O2 issues

Resolved! No Network in my Area

This is day 4 of having network issues in my area after supposed mast upgrades on Monday (20/03/23). I know for a fact that it is just the area that I live in as when I travel out of the area my network starts working again. This is unacceptable as I...

apple watch failing to activate tariff

Hello, I've seen a number of threads here regarding difficulty to activate the tariff for an apple watch. I'm not sure what the accepted solution is and didn't want to just reply to an existing thread. I tried setting up the apple watch on Friday mor...

Dropping 4g

Hi so my 4g keeps dropping when im not connect to wifi it either comes up with 5g 4g or Hplus any one got any idea why this is happening thanks

Resolved! Ringer set up

How do I increase the number of rings on the phone before the answer phone kicks in

Resolved! Sim card Missing

Hi, My sim card seems to have disappeared, i left it in the hotel,went out for a walk. How do i get a replacement

Resolved! Paid my bill but my conne ticket is n hasn't came back on

Hi I have paid my phone bill which was overdue however my connection for calls texts and data haven't returned if possible could my connection please be returned thanks

Resolved! Help

Hi, I open a new contract on 7 December 2020 I cancelled it at the same daybecause the O2 reception in my area was terrible.but three years later, I realised that O2 affected my credit score!they send me a few bills after I cancelled my contract whic...

Resolved! Please remove data bank locations as they dont exist

When i type my post code on your website it shows data bank locations near me. I put money on my bus pass today to go their, after 3 locations i gave up as they all said to me O2 put the wrong address as they dont have a data bank. Where is the neare...

Resolved! Re connect my phone

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Resolved! My phone isn't reading my sim card, but it works in other phones

As the title says, my phone suddenly stopped recognising my sim card. I tried it in another and it showed O2 network, no problem. Its just this phone! I've tried everything- blowing dust out, cleaning the sim card, restarting, updating ... I'm guessi...

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