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cellular on apple watch

Been trying to activate cellular since purchased watch 2 years ago. Got the 08 code. Gave up in despair but tried again in Feb. Still wont work, spoken to lots of people got case number INC000005631853. Nothing is happening, twitter helpful but just ...

Code 14 Apple Watch

I’m having the same issue as a lot of people seem to have I have a message saying quote code 14, I have been cut off five times calling 202. Can anyone help please!!! it’s driving me mad -

Resolved! SIM 1 not provisioned after temporarily working in new phone

I put my existing O2 4G sim in my new 5G phone.It worked for about an hour and then started reporting ‘SIM 1 not provisoned’.Still doing it after a reboot. I put it back in my old phone and have same error. I don’t know if this is related but earlier...

essjay by Level 1: Joiner
  • 1090 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile number xxxxxxxxxx

Morning its been more than 48 hrs and my number hasnt been activated yet,kindly assist,thank you

Claudmash by Level 1: Joiner
  • 859 Views
  • 3 replies
  • 0 kudos

Resolved! WiFi Calling

Hi I’m new to O2 and everything is good apart except I can’t enable WiFi calling on my iPhone XR I have taken all the steps it tells me to do and my software is up to date. It was enabled with my previous provider and it is the same phone. Can anyone...

Freddie25 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

Resolved! No access to 4G

I have had zero access to 4G throughout the three plus years I have had my iPhone SE. I took a contract out for an identical phone at the very same time for my daughter: she has 4G all day long. What the hell is going on and why won’t O2 sort it out?...

Problems activating mobile data on Apple Watch

Hi just got an Apple Watch and can’t activate mobile data im trying to do it through the watch app , it said it had gone through but then was then just saying activating for 12 days , finally got through to o2 and they cancelled that plan and I’m now...

BobbyXXV1 by Level 1: Joiner
  • 593 Views
  • 2 replies
  • 0 kudos

Apple Watch can’t set up cellular service code 08

Hi i have an Apple Watch cellular series 7 with latest 9.3 iOS and I can’t add cellular service. Gets stuck on page saying I will be sent a text but if not received then call 202 and mention code 08. Now going back and forth between departments and n...

Jojo1979 by Level 1: Joiner
  • 700 Views
  • 3 replies
  • 0 kudos