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Forum Posts

Resolved! Wrong email on account

For a while, I've been trying to get into my account thinking I didn't know my password, but it turns out a miss typed ny email, and that is why I've never received any emails.

Resolved! Need to stop account temporarily

My daughter has been expelled but she won’t give me back her phone. I need to stop or block it temporarily

Srmc1972 by Level 1: Joiner
  • 406 Views
  • 1 replies
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Resolved! My 02 account and app

I’m new to O2 6 weeks ago. I downloaded the app and registered for my account but every time I try to login, I get an error message saying that my account isn’t working yet. Can someone please help me ?

Steve2611 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

No O2 network in falcon court , newton mearns area.

Hi, My office mobile no. is [removed]. It is perfectly working in office located in city center. But when i reach my home, it has very week signal. i am unable to make direct calls also. I have recently shifted to [removed] pls assist as imp.

Resolved! How to claim the £200

I recently got the Samsung s22 (28/1/23) and there were posters up to claim a £200 Mastercard, everywhere I've looked it's telling me this offer ended in 2022? Can anyone advise me on how I can claim it please,thanks in advance

DoryB by Level 1: Joiner
  • 1483 Views
  • 1 replies
  • 0 kudos

Resolved! Re: Text Message Tips (not sent or received)

Hi I've a problem with my phone this morning where I can receive text messages but I can't reply/send out it just comes up a fault message and says Failed on the row. I've tried the steps above but nothing helped this matter. It's a Samsung A22

KeadyEva by Level 1: Joiner
  • 741 Views
  • 2 replies
  • 0 kudos

Apple Watch Error 14 on one watch, not showing plan on the other

Hi, I recently upgraded from my Series 6 watch to an Ultra and whenever I got to "Setup Mobile Service" I get an error message asking me to quote reference number 14. I read on the forums that this is something which has been fixed previously by o2 e...

BenP by Level 1: Joiner
  • 2081 Views
  • 11 replies
  • 1 kudos