Resolved! Network issues
I am unable to make or receive calls a message comes on the screen saying Not registered on network, any ideas unable to get help from 02 all the customer services centres are closed.
I am unable to make or receive calls a message comes on the screen saying Not registered on network, any ideas unable to get help from 02 all the customer services centres are closed.
@O2Sarah-I’m struggling with error code 106. Trying to set up an apple phone XR and a Apple Watch SE. Are you able to help please?
Hi I have recently upgraded to a Virgin media O2 account and was issued a new SIM included in the contract, customer services has transferred over my old number to the new SIM but now when I try and login to "My O2" I am confronted with "Add a contac...
Hello. I have a 5G enabled phone. My husband has exactly the same phone but is on EE. On several occasions recently my husband's phone has swithced to 5G and mine hasn't. Is there any restrictions on the O2 network that are stopping my phone from con...
I recently swapped to O2 to have my Apple Watch set up with Cellular but every time I try to set up Mobile Service I’m asked to add the plan for £5 and I always get the error code 90 pop up after selecting the plan. I’ve tried phoning O2 and been in ...
Hi, just bought an Apple Watch with cellular data, tried to set up mobile data but I keep getting Error 90. I specifically bought the watch for this purpose. Can anyone help?
I have a new mobile with o2. I am an existing customer and the number has not transferred to my new phone.Can someone help ?
I received an email and sms yesterday to say my Pay Monthly SIM only 500MB allowance has been used up yet I have not even used a tenth of that. My average monthly use is low 20 to 30MB. Something is wrong with the 02 data billing. When I checked on l...
Hi there,I am not sure what to do and hope you can help!Three weeks ago, I mislaid my phone so I rang O2 to have it barred. Luckily, I found my phone the next day (don't ask!) and so called customer services to have the bars lifted. They told me it w...
I've have been waiting on O2 to resolve an issue for the last 3 weeks without any joy. I went into an O2 store to change from EE as I was at the end of my contract, my girlfriend is with O2 and spoke highly of them.I went through the credit check sta...