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Resolved! Call forwarding problems

I've been with O2 for 10+ years and use my mobile for my business calls. For years I've used a call answering service that my mobile diverts to if unanswered. Several months ago the time it was taking to divert started to become inconsistent so I tur...

johnnytv by • Level 1: Joiner
  • 2096 Views
  • 1 replies
  • 0 kudos

My o2 app unavailable

Have been trying to sign in to the app and it keeps saying the app isn’t available for me. Please help.

Tarini by • Level 1: Joiner
  • 749 Views
  • 1 replies
  • 0 kudos

Resolved! Added a VIrgin migrated number SIm to my o2 - it's gone

I have been a O2 customer with my main number for years. I've gotten another SIM from Virgin media a while ago as a part of a broadband deal and recently I've gotten a text that this SIM is becoming O2 as well. It's registered to my name and the same...

jtz1979 by • Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! In my 02 account

Hi there I keep getting error code 500 when I log in on my 02 app also my o2 account my number at the top is not my number on my 02 account on website any help will be helpful I mite ring customer service as well

Denzil2321 by • Level 2: Apprentice
  • 599 Views
  • 2 replies
  • 0 kudos

Multiple text messages

At first I don't receive text message & then I keep receiving multiple copies of the same text message, over and over and over. It is so annoying, even so when you have to request a code to enter your bank etc. I have contacted O2 who keep saying the...

Valley by • Level 1: Joiner
  • 1075 Views
  • 4 replies
  • 0 kudos

App not working on O2 network

I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...

Resolved! O2 app

Hi, I'm unable to log in into your app. It saying that it can take up to 48h but I have contract with you 2 months now

Resolved! What’s app business account and second sim or esim

Hi there happy Easter everyone just wondered the best way of approaching this :need to set up a what’s app business account so need another number from 02 , I have an iPhone 13 Pro Max , can I get an esim from 02 and still get 20% multisave discount ...

Bordeaux by • Level 1: Joiner
  • 671 Views
  • 1 replies
  • 0 kudos

Code 14

I have this infamous Code 14 issue. Someone help. Cheers

Muskett93 by • Level 1: Joiner
  • 716 Views
  • 4 replies
  • 0 kudos

Resolved! 4G mobile data not working with Samsung A320 and O2 SIM

My Samsung A320 (2017) seems to be in a state, since Feb 2023, where the mobile data doesn't work properly - no icon in top bar with 4G; occasionally it will come up after a while if the signal is strong.I have had a replacement SIM from O2, but that...

irhm by • Level 1: Joiner
  • 1313 Views
  • 4 replies
  • 0 kudos
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