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Unable to port number

I was paying for my sons 02 account. He has now bought a new iPhone from 02 and wants to keep his old number. He bought the phone on the 15th March and we still have been unable to port the number. We have gone to the 02 shop twice now and they have ...

Samsung A53 5G shuts down automatically and now wont restart

Resolved! Unlocking device

So, I’ve asked O2 three times now to unlock my device so I can use it abroad with a sim I’ve bought. No communication on this subject from them. I’m on holiday in Japan and have so far been charged £10 via my holiday bolt on. I can’t use the sim as m...

Resolved! Cannot access app whatsoever, it keeps saying 'o2 isn't available yet for you'

I went to check my tariff for this month on the O2 app, it re-directs me to the login/register page, I've tried logging in to my account on the O2 app, no success whatsoever, it kept saying 'O2 isn't available for you yet', even though I have been a ...

Resolved! Phone number

Does anyone know how I can actually speak to a human at o2?

I can access my O2 online but not on the app

Resolved! O2 Ice charger compatible with O2 X1

Hi Is the O2 X1 charger compatible with O2 ice. Cannot find any O2 Ice chargers - ie lead that connects to bottom of phone is the toughie!! Any help much appreciated.

Mobile data not working on iPhone 14

I am unable to access internet using mobile data. I have checked mobile data and data roaming areswitched on and am not in low data mode but can only access internet using Wi-Fi for the past few days.

Resolved! Apple Pay

Hi am I able to top up by Apple Pay or only card or credit etc ? And also Iv tried to change my tariff to the rolling plan one £10 pm 10GB etc can you please check if Iv done it? Thank you

CNnot pair Apple watch

Hi I unloaded my Apple Watch as the cellular hasn’t been showing, when trying to repair the plan isn’t showing. I don’t want a new plan as I am already paying for, clearly not working and been paying for nothing. Please advise.

O2

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