My incoming calls are blocked

Cags · ‎26-04-2023

My incoming calls are regularly blocked. This seems to happen when I charge my phone although not sure if it’s this

MI5 · ‎26-04-2023

It could be a network issue. Check here O2 Service Status

Or you may need a new sim.

Pop into any O2 store, with photo ID, and they will swap you to a new sim for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎26-04-2023

@Cags

How do you mean blocked?

It sounds like Do not disturbed is selected whilst the phone is on charge, you will need to look in the setting on the phone, to turn this off.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Breanna · ‎27-04-2023

@Cags were you able to figure out if your phone is turning on Do Not Disturb when it's charging?

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