HiI have just bought an Apple Watch 7 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 12 Pro.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last...
So the port from Virgin to O2 was supposed to happen 10 days ago which it partly did, but I call out on the O2 Phone/SIM, but only receive calls on the old Virgin Phone/SIM. I've been speaking to support every day, who tell me the technicians will re...
Up until yesterday I could connect to Wi-Fi extra at Tube Stations .today I tried to connect and got a screen asking for user name and password .I went through the FAQs on O2 and even tried downloading the new o2/virgin wifi connect app ( which woul...
So I received a new SIM from O2 and a PAC code from Virgin.The number transferred over but not fully. I cannot change 'My Number' in settings it just reverts back to the O2 Sim number. I am having issues with send some text messages, i.e. failing to ...
Verification codes required for online card payments not arriving
Hi, I recently purchased a new 02 sim only plan. It's very important I keep my existing number, I shared this during the checkout process including my PAC code.My new sim arrived today, I've activated it by texting the number on the package.Currently...
Code submitted prior to 5pm Friday but not changed yet today
I lost the function to make calls over the Wi-Fi, since when my 02 ESim isn't working either. If I go into SIM manager Calls and messages is greyed out. Mobile Data is working
Hi Every time when I top up some money are missing. For example, I top up today £15 and without using my phone I have left £10.89. What is going On??
Hi, I currently have 5G signal but am moving to an area with barely any 4G signal. What can o2 do to help mitigate this?
