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Forum Posts

Resolved! Sim not supported

Hello, the battery on my iPhone has died. I have tried placing my SIM into another iphone, but it says that the SIM is not supported and that I should request that it be unlocked by my network provider. I live in France but both the phone and SIM are...

MK74 by Level 1: Joiner
  • 1787 Views
  • 1 replies
  • 0 kudos

Resolved! No data coverage

I have zero access to my Internet data from my studio. I pay for wifi with virgin and use that, i receive nothing from o2 My address is central oxford, ive called about this several times. Nothing improved. Now i cant receive calls eithwr. What am I ...

Pathetic by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Apple Watch won’t activate data plan

Hi guys just switched up to an iPhone 14pro and decided to drag out my Apple Watch Series 6 and pair it up again. Everything has gone fine until I come to try and buy a data plan for it. Trying via the app creates error 10 which I’ve seen plenty of p...

Resolved! Issues - Apple Watch Cellular

For context: I have a PAYG monthly tariff where I get 20GB data, unlimited texts, and unlimited calls. Any remaining data will roll over to the next month.So, I purchased an Apple Watch (GPS + Cellular) the other day. I set it up following the instru...

Lisa321 by Level 1: Joiner
  • 704 Views
  • 1 replies
  • 0 kudos

Apple Watch Plan

Hi, I deleted my Apple Watch plan because it wasn't working properly so now I've gone back on the watch app to add it back on, it comes up with an error code and it quotes reference code 14?

Resolved! how can I rurn off roaming for one trip only

Hi,Recently I went on holidays to a country which is in my roaming travel zone. I didn't want to use it, the fee may be small, but it was 2 weeks and 2 phones (both identical pixel 6 pro). I turned off roaming option. nothing, then I turned off mobil...

konrad1 by Level 1: Joiner
  • 2167 Views
  • 6 replies
  • 0 kudos

Sim not supported on Iphone 6

Hello, I've updated carrier settings on Iphone 6 (unlocked) and after inserting the sim card, now I've got message sim not supported. The same sim card works fine on my Iphone 8. Has anyone knows how to resolve it ? I've tried already resetting the n...

sebk by Level 1: Joiner
  • 2153 Views
  • 4 replies
  • 0 kudos

Resolved! Support Hours

Can someone help by explaining why at 8.45pm I get a message saying I am trying to contact the support team outside of of hours and the message says their hours are 7am to 10pm!!!!

gazjc by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Resolved! broken phone repair

ive dropped my phone and the screen is flickering i pay insurance