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Forum Posts

Resolved! phone locked ?

hi im still paying off my contract 02 phone samsung s21 - but am wanting to use another sim in that device as i have a new phone. I did a factory reset on the s21 (which im still in contract to o2 with) then put in the giffgaff sim and get the error ...

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Dino1968 by Level 4: Observant
  • 1134 Views
  • 4 replies
  • 0 kudos

Not receiving calls or texts from non-o2 numbers

Hi. I have a problem. I ported my number from Vodafone to O2 and realised last week that no texts or calls from non-O2 numbers were getting through. I can’t send any texts either. I’ve spoken to customer services on the phone and the app a total of 1...

JFGM100 by Level 1: Joiner
  • 3128 Views
  • 13 replies
  • 1 kudos

SIM card has problem with the call connections

My SIM card when I put to iPhone 13 start to work correctly to the first talk after the gsm connection broken with the operator . I can not make another activity. It is repeated with all 5 gsm operator. What I should do with it I am traveling now and...

SimonKap by Level 1: Joiner
  • 978 Views
  • 5 replies
  • 0 kudos

need a repair

i need a repair for my samsung S20 FE that fell in water then the screen was flickering and now nothings appearing on the phone

Resolved! warranty repair for fold 3

Hi, I have a fold 3 but the speekers are going. After some research there might be a bad connection within the hinge. What are my options to get this repaired asap and under warranty if possible?

Resolved! New sim

Currently using O2 sim but want a new phone with a new O2 sim. How do I keep the same number please ?

PTR10s by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Resolved! One drive PDF viewer

Everytime I try to view a downloaded document I get the message 'to read files from this device to go device settings and give one drive access to your device storage', I have checked and all notifications are on, i went into the store and they could...

SJA by Level 1: Joiner
  • 2457 Views
  • 8 replies
  • 0 kudos

Virgin media wifi and android mobile issue

I have lost connection to my wifi via my mobile.WhatsApp chat was a waste of 4 hours (as standard)All other phones and tablets work fine.If I change to static IP I get connected but at super low speeds 40mbps... 3 days ago it stopped working for no r...

Nate1980 by Level 1: Joiner
  • 1921 Views
  • 5 replies
  • 0 kudos