Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently replaced my huawei hand set with an i phone 12 from O2 and upgraded my plan. When at football match i cant get any connection despite other around me having no problem and being able to with my old handset. I have tried the self help measu...
I have data roaming. Can send and receive emails but cant make or receive calls or texts
My phone was stolen by a baboon! I am in Zambia. My niece in UK reported it lost to O2 in UK and asked for new Sim to be sent to my address. They told her I had to go on line and order through my account. When I do this under 'swap sim' it tells me t...
I lost my sim card before even putting it in my phone, can you please re-send a SIM card? Many thanks,Karen
i have recently joined 02 but am wanting to keep my number, i have filled in the required form and entered the details. Has my number been changed over?
And I can't login as it's SMS sending me a passcode - but I have no network doh!
I want a pack code number please
I have arranged to defer this months payment but my services have been barred. I’ve been waiting 2 hours for the messenger service to get back to me but no joy. desperste for my services as I need to make calls as I’m in hospital
Hi I've lost my phone but can't get through to anyone to help me?
I received a text message saying that my auto top-up wasn't a success and remembered that I had a new card so I wanted to change my auto top-up bankcard details but The myO2 website does not let me as there is nowhere seemingly to do so. Searching on...
