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Forum Posts

O2 not in use

 my watch which is a series 8 has never worked without my phone nearby since I bought it in sept 22, last week I reset it for the 20th time and it was error code 14. Sarah from here did something and it worked for 3 days not properly as it still woul...

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RVA by Level 1: Joiner
  • 1350 Views
  • 4 replies
  • 1 kudos

Resolved! Porting problems

I am trying to port my number from a Vodafone business account (leaving company) to a new personal O2 account. My SIM arrived last weekend but I was away so didn’t install until 17:00 Monday. I tried to go through the text porting request process but...

JeremyOH by Level 1: Joiner
  • 1938 Views
  • 10 replies
  • 0 kudos

Resolved! galaxy watch 5

hi i have a galaxt watch5 and a galaxy z fold 4 all so when the watch is powerd on i dont hear the sound notification on my phone but when i turn the watch off i hear the notification can any one help Thank You

Edward69 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

FYI Porting an e-sim to a new phone

Just to update everyone, it seems O2 have recently improved their process to transfer an esim to a new phone. I phoned today to request a new e-sim pack as described in their help and support pages, and also on this forum.However, it was all done in ...

DrB by Level 2: Apprentice
  • 5629 Views
  • 9 replies
  • 3 kudos

Unable to port number

I was paying for my sons 02 account. He has now bought a new iPhone from 02 and wants to keep his old number. He bought the phone on the 15th March and we still have been unable to port the number. We have gone to the 02 shop twice now and they have ...

julia by Level 1: Joiner
  • 2455 Views
  • 14 replies
  • 0 kudos

Resolved! Unlocking device

So, I’ve asked O2 three times now to unlock my device so I can use it abroad with a sim I’ve bought. No communication on this subject from them. I’m on holiday in Japan and have so far been charged £10 via my holiday bolt on. I can’t use the sim as m...

Tech2 by Level 1: Joiner
  • 627 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number

Does anyone know how I can actually speak to a human at o2?

Lesley106 by Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos