Get tech support for your O2 issues

Resolved! Sim Swap won't activate

My phone was stolen on Sunday night. Monday i called o2 and they put a bar on my account. Then i went into store Monday lunch time to get a new Sim. They called customer services for me there to ask them to remove the bars, so that my new sim could a...

Screen lock

My new phone has screen locked and I cannot access it as don't have a password

Resolved! Phone mast down DY11 7JH

Phone mast down in the area, this mast has been down since last year it is causing a massive inconvenience in our area as important phone calls get ended as they think we aren't on the call to them no longer due to signal being so bad, I have been to...

Resolved! Leaving o2

I have moved to ee. Has my o2 account now been deactivated?

Resolved! Bill

Hi I have paid off my device but mybill is higher than ever

Resolved! Unhappy with O2 Insurance replacement (damage claim)

I had a Huawei P30 Pro which was an excellent phone. I had to place a damage claim for a cracked screen and was offered two Oppos (despite the litigation claims at present) and a Samsung S20 FE. I took the Samsung S20 FE (refurb, which was not made a...

Resolved! Unblock Mobile

I would like one of my mobile sim and phone unblockling, the number is [Removed]

Hi every one I need some help

Hi there I had my credit put to my account and now my 02 app has reset its self do u think there a bug or something as was working fine before any help will be grateful and has any one else had this

Resolved! Itemized bill

I urgently need my itemized bill for July 2022 but can only retrieve 6 months ago. How do I get this please?

Resolved! When will by partners phone be reconnected

I paid an overdue bill on Friday 05 May 2023 morning at 8.15am. The message said that the phone would be re-connected to the network in within 72 hours. 72 hours later the phone is still not reconnected. When I ring O2 Customer Service advertised her...

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