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No Data signal

I have not been able to access mobile data for past 2 or 3 days 

Masters by • Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

No voicemail notification

Good morning,II've just switched over from Virgin, and since the switch I'm getting no voicemail notifications whatsoever. If someone leaves one, the only way I know about it is if I actually dial into voicemail. The voicemail options on my phone are...

Changeover from Virgin to O2

I have 3 phones (mine & my 2 daughters) that changed over from Virgin to O2 last night.My youngest daughter's phone is no longer taking calls. When phone it it goes straight to voicemail. She then gets a text message saying she missed a call. Her pho...

Resolved! Phone

Won’t let me ring people and I’ve paid my bill 

JM19 by • Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Resolved! Data roaming

Hello. I’m on holiday in France from UK. I can’t access data roaming. Mobile data and data roaming are both switched on. Network selection says ’Orange F’. I’ve tried power off and back on. Just keeps saying I have no internet connection. Any ideas w...

Resolved! billing

billing 

Mandy11 by • Level 1: Joiner
  • 981 Views
  • 3 replies
  • 0 kudos

Change of Address

I need to change the address on my account, but you can't text the mobile number, as it is inside a mobile vehicle tracker, so I won't get the messages with the verification codes Current Address: [personal details removed] New Address: [personal det...

Ickle_Roo by • Level 1: Joiner
  • 606 Views
  • 1 replies
  • 0 kudos

QR code esim not working.

HI My E Sim QR code says it isnt working, but i only recieved it yesterday. Can someone help? How do i get it to work? Thanks Nick

nickbh89 by • Level 1: Joiner
  • 748 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong network

I’ve been with O2 for many years and I was with Vodafone previously. Loads of people tell me when they try and ring me it goes straight to Vodafone voicemail. My phone doesn’t ring even when I am standing next to them it goes straight to Vodafone. I’...

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