Get tech support for your O2 issues

Resolved! Samsung S20 black screen with white flashing dots and unresponsive

Has anyone ever had this with their Samsung? have tried restart, left it off for a while, switched on and off, still not responding, just have a black screen with white flashing dots??

WiFi calling and 4 G

My WiFi calling and 4G gets turned off several times per day. We do not have a network and rely on the WiFi calling . the shop changed the Sims, asked to reset the device and I still have the problem. please advice.

Apple Watch SE - error code 14

Hi, I'm trying in vain to connect my watch to my cellular connection and keep hitting a brick wall with the error 14 message. I have spent many hours on calls to o2 and in-store yet still no help. I've been told it's been reset many times, have waite...

Partial Porting Problem with Three

I was a member of O2 for years and eventually left because they didn’t do WiFi texting. When they eventually, brought it in, I came back. However, since then I cannot receive calls from any Three Network phone (my wife’s, mother etc), I can call them...

Phone going to Emergency Calls Only after leaving VoWLAN (Wi-Fi calling)

I'm having quite an issue whereby my phone is almost constantly not re-authenticating with the macro network following being on a VoWLAN connection, such that when I leave my property I get "Emergency Calls Only". To clear this I need to put the phon...

Resolved! Keeping my old number

Online form was ambiguous and kept saying something was wrong, but it did not elaborate. Customer services were no help whatsoever, their heavy foreign accent did not help. Tried to get answers on the forum, but there were plenty of questions but no ...

Voicemail

Hi, I can't access my voicemail, I dial 901 and it ends the call as soon as it connects. Any ideas please?

Resolved! Test message failing

New sim card from 02 . When sending messages to people they receive the message but my phones says message failed. I have soft reset my iphone se. this is a new sim

Resolved! Also cannot activate Amazon music extra

As above, i am not able to activate the Amazon music extra.

Resolved! Sim Swap not working

Hello I did a sim swap at 11.30am on the 25th of November and it still hasn't done it. I received the txt saying it was going through but it still hasn't. How long does it usually take?

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