Get tech support for your O2 issues

Resolved! Google Pixel 7 5G - Green flickering screen

I have this phone which was provided under contract to me by O2 for a couple of months.So far so good, no problems to speak of until recently the phone began to develop a green flickering image and gradually becoming unresponsive by all input methods...

Resolved! Watch 5 pro

I cannot for the life of me work out how to use my watch 5 pro remotely (out-of range of my s23+) I've read everything on here and numerous calls to customer support. I've been through 2 watch e-sims. Everything is setup correctly. And still emergenc...

Resolved! Has anyone else had issues with the flip phone screen cracking?,

Cracked across middle the flip phone

Can't text an iphone

Hi. I am trying to text a new iPhone number from my Samsung S21 ultra. My friend has a new phone and a new number. Previously I could text them fine. I can text others and receive texts from them but when I text the new iPhone it immediately returns ...

Resolved! Uograde

HiI have upgraded my phone same number..... My new phone isnt arriving till Tues but it appears my old phones sim has been stopped already Is there anyway of getting it going again Thank you

Resolved! How can I disable call barring?

I’m currently abroad and unable to make calls back to the UK as i get a message saying “all outgoing calls except emergency are barred” not sure how to get my 4-digit bar pin either. can someone help me out?

Resolved! ported from EE. Can call all networks but can not receive calls from EE mobiles

Joined O2 about 2 months ago. I was with EE Have just found out that I can not receive calls from mobiles on the EE network I can receive calls from landline and other networks I can ring EE mobiles but can not receive calls from EE mobiles Have done...

Resolved! Sim Swap / Transferring my mobile number from Virgin to O2

I contacted 202 last Friday and asked for my number to be swapped from my old Virgin sim to my new o2 sim, but 1 week later and it hasnt happened, despite that i was told it would happen within a few days. Is this standard practice? do i need to spen...

Keeping my number

Hi I’m swapping to 02 from Virgin and I’ve given you my pac code but you have still changed my number. Please can you help me.

Resolved! Lost sim cannot log in

@O2 Hi, I've lost my sim card overseas and I would love to report it via. your app or customer support however, I cannot log into these accounts without verification from my sim, and the local sim I have now doesn't permit international calls. Please...

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