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Not receiving calls or texts from non-o2 numbers

Hi. I have a problem. I ported my number from Vodafone to O2 and realised last week that no texts or calls from non-O2 numbers were getting through. I can’t send any texts either. I’ve spoken to customer services on the phone and the app a total of 1...

Resolved! O2 have turned off 4G calls on my account?

I just received a message on my phone "O2 have turned off 4G calls on your account? Any ideas what might be going on... Thanks.

SIM card has problem with the call connections

My SIM card when I put to iPhone 13 start to work correctly to the first talk after the gsm connection broken with the operator . I can not make another activity. It is repeated with all 5 gsm operator. What I should do with it I am traveling now and...

need a repair

i need a repair for my samsung S20 FE that fell in water then the screen was flickering and now nothings appearing on the phone

Resolved! warranty repair for fold 3

Hi, I have a fold 3 but the speekers are going. After some research there might be a bad connection within the hinge. What are my options to get this repaired asap and under warranty if possible?

Resolved! New sim

Currently using O2 sim but want a new phone with a new O2 sim. How do I keep the same number please ?

Resolved! One drive PDF viewer

Everytime I try to view a downloaded document I get the message 'to read files from this device to go device settings and give one drive access to your device storage', I have checked and all notifications are on, i went into the store and they could...

Resolved! unable to send and receive texts

I am constantly unable to send or receive texts . Been happening for weeks now

Virgin media wifi and android mobile issue

I have lost connection to my wifi via my mobile.WhatsApp chat was a waste of 4 hours (as standard)All other phones and tablets work fine.If I change to static IP I get connected but at super low speeds 40mbps... 3 days ago it stopped working for no r...

Resolved! Issue with WiFi Extra on the London Underground

Ever since Virgin media stopped properly supporting WiFi on the London Underground I've tried to switch to using O2's WiFi. I am on O2 and can see the WiFi Extra network but it doesn't auto connect me. If I try to connect manually it asks for a usern...

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