Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Turn on Wi-Fi and 4g calling in device detail, how?

Where do I go in MyO2 to turn on Wi-Fi and 4g calling so I can call from USA. Keep going round in circles with O2 next to useless support and website. I can call landlines but not mobiles, apparently due to a US change in networks. Turning on the opt...

Wakeydakey by Level 1: Joiner
  • 1870 Views
  • 12 replies
  • 0 kudos

Cellular iwatch

Hi,my iwatch se cellular hasn’t had coverage for a while, 

Masher1 by Level 1: Joiner
  • 490 Views
  • 3 replies
  • 0 kudos

Resolved! Swap issue - worked and stopped working. No service now

Hi,I have recently swapped an O2 number to another O2 number and I have no service.The old SIM stoped working and I inserted the new one. The new SIM was working and even sent a message to confirm.In a few hours the new SIM stopped working and I have...

FMRod by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! 02 rewards

I had over £12 in my rewards but when I logged in to get it today it's showing I have nothing.

Resolved! Reactivating a deactivated number

Hello. I had a pay monthly account / number last year but it has since been deactivated. Does anyone know if there's any posibility of reactivating that number? I've tried calling and it goes straight to call ended so i'm assuming it's not yet been r...

Essi by Level 1: Joiner
  • 1850 Views
  • 1 replies
  • 0 kudos

A71 Charger

I need a new charging lead to fit the new type charger plug .Any ideas ?

RoyT by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Calls keep dropping

HiThe problem is that calls keep dropping when I am in my local area, this also happens with my mother's phone as well. It does not happen out with this area.We both have different phone but are both with O2 my phone is a Sony Xperia 1 iii and her is...

Dankerr by Level 1: Joiner
  • 964 Views
  • 3 replies
  • 0 kudos

Unable to prove phone has been barred

I was mugged a month ago and they stole my phone. I rang O2 to bar the phone and sim straight away, reported it to the police and spoke to my insurance company. However my insurance company aren't able to complete my claim as they say when they check...

Resolved! No internet connection

Hello, it has just randomly taken away my 4g and any connection to the internet on my phone

Tyler6 by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos