Get tech support for your O2 issues

Resolved! how can I rurn off roaming for one trip only

Hi,Recently I went on holidays to a country which is in my roaming travel zone. I didn't want to use it, the fee may be small, but it was 2 weeks and 2 phones (both identical pixel 6 pro). I turned off roaming option. nothing, then I turned off mobil...

Resolved! samsung galaxy A21S replaced lcd screen now the phone doesnt register the o2 network

Hi. bit of a weird one this one. So I have a samsung galaxy A21S. I cracked the screen this week so I ordered a new lcd screen, took the phone apart and fitted the screen. The screen works, and its working normally, however now the phone itself will ...

Sim not supported on Iphone 6

Hello, I've updated carrier settings on Iphone 6 (unlocked) and after inserting the sim card, now I've got message sim not supported. The same sim card works fine on my Iphone 8. Has anyone knows how to resolve it ? I've tried already resetting the n...

Resolved! Support Hours

Can someone help by explaining why at 8.45pm I get a message saying I am trying to contact the support team outside of of hours and the message says their hours are 7am to 10pm!!!!

Resolved! broken phone repair

ive dropped my phone and the screen is flickering i pay insurance

Resolved! No signal

Hello, I have had signal issues in my house for the last 2 weeks. I have no signal or only one bar all the time. Signal checker always shows good coverage. My brother and wife also have the same issue on o2 so it is not the phone. Please can somebody...

Resolved! How do I take off restrictions on my phone

My other phone won’t connect to any sites with possible over 18 content how do I unrestrict it. . My first phone has no restrictions

Resolved! My 02 app

Hi everyone I was just wondering if any one could help my 02 app was reading my data mins and text and all of a sudden it has all gone back to 0 witch is strange also I didn’t now if any one else had this problem

Resolved! PAC code given to O2 3 days ago - number still not migrated over

Hi, I'm moving from EE to O2. Provided O2 with the relevant PAC code 3 days ago but my number still hasn't migrated over. Should this have happened by now?

Porting number in

signed up for sim only and entered PAC code when signing up, 4/5 days passed and still no number port so asked on online chat on the app and said it will be done by 6pm today (09/05/23) .... still not done... have restarted phone few times. Can someo...

O2

Forum Posts