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Forum Posts

Resolved! Internet

It says my parental controls are off but it still won’t let me access websites what do I do

Jigsy by Level 1: Joiner
  • 582 Views
  • 2 replies
  • 0 kudos

Resolved! Incoming calls only ring once

Hi hoping someone can help me since Tuesday all my incoming calls only ring once then says user busy. I don’t have voicemail or call forwarding activated and have checked what settings I know. Phoned 02 help desk could hardly understand him but he di...

Constantly getting 'no SIM no service' message and dropped calls

Hi, I hope someone can help me. I upgraded to a refurbished Samsung Galaxy S20 5G about 18 months ago and ever since I got it I've had this annoying issue which wasn't such an issue to begin with but has continued to get worse until the phone is bare...

MegaFanyu by Level 1: Joiner
  • 1442 Views
  • 3 replies
  • 0 kudos

Resolved! Conectivity & Connection

I have about had as much as I can take with my phone/service, I have never had a problem in years but since getting my Samsung S20 ultra 5g, I permanently lose signal or have none, and regularly can't access the mobile data I pay for as part of my co...

Cazmay4 by Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

No signal

I am in Tenerife and am unable to connect to Internet although I have European roaming in my plan

Resolved! Wanting my phone unblocked

Hi, my phones been blocked so I've had to use a different number, and I can't use my phone at all, it won't let me into the 02 app too check my balances on the device to be able to arrange something of paying it off and getting it back on, is there a...

Shannon9 by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 bill

Can you please put me back so I can receive incoming calls cause I'll be able to pay my bill Monday or Tuesday in full amount

dawn131 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

I think my phone was cloned

I have been having issues with my phone where my social media displays different to how it used to and my data is being ate up so badly. I went to the police/ work and found a number in my phone that everything was diverting to.

Bingers by Level 1: Joiner
  • 869 Views
  • 1 replies
  • 0 kudos