I had my phone stolen on Monday and had a replacement sim from your Shrewsbury store I rang your customer service line to get them to swap the number to the new sim ever since then I have been unable to send texts. I rang earlier today only to have t...
Hello i chnage my tariff to unlimited but i need to wait 1 month before i used it i want it now that is why i change my tariff
I am currently trying to check my O2 bill,but the app is "unavailable " .Any ideas?
Since I was switched from virgin to o2, the safe search is locked on any ideas on how to unlock it and switch it off
I am unable to access any information on the o2 app since switching from virgin. I have set up data in the app etc
O2 and Mercedes me issue, when are O2 looking at being able to resolve this issue?or is it a case of switching provider
HiI’ve just migrated from Virgin EE to O2 and I have very poor 4G - 1 or 2 bars on iPhone and internet speeds up to 5mb sometimes far less. According to the website the coverage where I am should be good and there are no network issues announced. I’v...
Hi, I have two accounts that were with Virgin, one has two mobiles on which have gone over ok, the third phone on a separate billing has not and is still on Virgin, how can this be resolved?
I bought a huawei portable hotspot and it only works with 3g on my o2 sim 4g will not work at all and it has 3 bars so how do i fix it? The wifi in settings says no internet when im on 4g it works fine on 3g model is huawei e5573b 4g
Since moving from virgin some people are unable to send me text messages. Has any one got a fix for this?
