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Apple Watch - no cellular

Good morning, I bought an Apple Watch on a monthly plan yesterday but have been unable to activate cellular. From what I can see on numerous threads there is an issue with O2 after an iOS update - is this correct? I am slightly annoyed as you would e...

Have just got a new phone and when friends ring they’re number is coming up as unknown

Have just got a new phone and when friends Call it say unknown

Apple Watch no activation, terrible service O2

I have been on the phone , numerous times. Given stock responses with very little understanding of the problem . An advisor from here has ghosted me O2Sarah . Told to go to the 02 store which is not an easy journey for myself . Been twice to the stor...

Resolved! unlocking 02myfi device

How do I unlock an O2 myfi device?

Resolved! Lost phone

I lost my phone on holiday and after a lot of ridiculousness in store with the customer services dept, finally got them to agree to send a new sim with my old number to my home address, but cant order a new phone online as they want to confirm my log...

Unlock O2 Huawei E8372 dongle for use on other networks

I have a Huawei E8372 4G dongle I purchased from O2 in 2017. It still has the O2 pay-as-you-go SIM card, but I would like to unlock the device for use with other networks. How can I do this? Thanks.

No connection

Hi can anyone advise please.my iPhone is not giving data roaming

WiFi calling

Samsung Galaxy S10 model SM-G973U1 No. [Removed] I would like to enable wifi calling but the network doesnt allow this. Have checked Version CSC G973U10YM81WD3 so I think that O2 will have to enable my account for this facility. Kind regards Peter

Resolved! Wifi enabled on account but not working on phone

I have a Moto g60s which up until recently O2 wifi calling was working on, following an update it no longer presents the option to enable. I have used another phone to test the SIM (a Samsung A13) - O2 wifi calling does work on that either. I've tire...

Setting up data / cellular connection for Apple iWatch Ultra

I am trying to set up my iWatch so I can use its cellular connection without carrying the phone. What is the best way to do this? I tried the iPhone - watch app and get a error code 32.I then phoned the help line (020) and they said they can't help, ...

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