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Forum Posts

Resolved! Number port seems to have failed.

Hi all, I requested my number be ported from Voxi to o2. This was set to happen on the 21st of this month. Both sims went to no service over night and after popping the o2 sim into my phone it's been stuck on no service since. When logging into myo2 ...

Koob by Level 1: Joiner
  • 951 Views
  • 6 replies
  • 0 kudos

Resolved! Zon 1 bolt on not being offered in a zone 1 country

I'm in Mexico and want a zone 1 data package as displayed 100mb for £9. I am only being offered zone 2 & 3 which is double and triple the price. All contact options to speak with anyone O2 are not working, very frustrating!!!

Rich1234 by Level 1: Joiner
  • 750 Views
  • 1 replies
  • 0 kudos

Resolved! Abroad

Hi I am currently in turkey I have 02 travel but cannot connect to network

John47 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Not Able To Find Address

Been trying to order a monthly pay phone form the o2 website however when checking out I’m unable to find my address? Yet it still show up on all the other websites I have ordered from.

Resolved! Sim not activated after swap. It has been 3 days.

My old sim has been deactivated following the swap, but my new SIM, despite being recognised as an O2 SIM by the phone, has not been activated. I can't call 202 for help because neither SIM works now.

Paul1610 by Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Resolved! O2 contract terminated after requesting a PAC code numerous times

Hello, So I recently purchased a new phone/SIM with O2 and took out a contract around 2 - 3 weeks ago. I decided to move my number and ported it over from Voxi. This took a while (probably 4 - 5 days in total) during which somehow both sims were acti...

Akh40 by Level 1: Joiner
  • 812 Views
  • 2 replies
  • 0 kudos

‘Lost’ mobile number

I joined 02 (put sim in phone) on 13/6, gave 02 a PAC code and the number was ported from giffgaff to O2 on 14/6. giffgaff have confirmed my giffgaff sim is deactivated so no going back. Over a week later, 02 have not applied my old mobile number to ...

Xris by Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos

Resolved! going to Dubai

Hi I am gong to Dubai . I want to use data their does any one have any idea what should I do

Gary20 by Level 1: Joiner
  • 736 Views
  • 1 replies
  • 0 kudos