Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??
Dear O2 Team, I have full 4G cover, mobile data and can call anyone I like. However, some people are not able to contact me. I have had this 2 times before and it got resolved. The engineer said that my "files dropped" and he fixed it within minutes....
Hey trying to connect new iwatch 7 cellular to airplan, signed up yesterday contacted o2 who pushed me onto Apple which was no help. Paid airplan got message ready to set up but when I go to set up mobile data it just. Says “something wrong try again...
Chromebook
I am travelling in France and my iPhone is on roaming. I have a monthly contract with 15G data. My phone finds a network but only shows 3G which doesn’t allow me to use maps or connect to the internet. Please can you help. Is there a block on my data...
Driving me insane, for the last 2 months or so I can’t use my phone anywhere, I can text and that’s it. I can’t call as no one can hear me, my data never works, not sure why I’m paying near £60 a month for a network that doesn’t work
Very frustrated - I've always been able to open documents in word and PDF. Then it just stopped. Unistalled all office apps and reinstalled. Worked for a while then stopped again. What's changed and why can't I open any documents or attachments?Samsu...
I dont have a data in my phone
Hi,I have an issue trying to delete a voicemail notification I keep getting that doesn't seem to go away. I tried the delete date method but that didn't work. I called customer services twice and they didn't help at all. One of them asked me to turn ...
I have an iPhone that had a Giffgaff/O2 Sim in it and I transferred that Sim to my new iPhone without a problem I now wish to use my old iPhone with a different provider but find that it is now locked and I could only use it with Giffgaff O2. Please ...
