Get tech support for your O2 issues

Resolved! Keeping migrated virgin phone number with o2

My old virgin number was migrated to o2 a couple of months ago. Last month I got a new phone with an o2 contract & I wish to keep my old migrated virgin (now o2) number. After a call to 202 I was told it would be complete in a few days. That was over...

Resolved! Inconsistent O2 Data records

12th July Email from O2 stating Data all used up. My Account on 12th July states data 500Mb all used up but for June only used 115Mb; 12th July Mobile states only used 312Mb.Which is correct - any comments please O2.

Apple Watch data olan

Can’t add excising data plan to Apple Watch code 14

Upgrade

hi is there anyone that could help me i want to upgrade i got 315 left to pay but it saying return my old phone normally you get to keep the phone after you payed it

Another partial porting problem

I received two PAC codes to port both my wife and my numbers across to Tesco mobile. This was due to complete on 4th July, but only seems to have partly happened as we can both make calls and send texts but cannot receive either. I keep being told th...

Resolved! Name on bank account

I have just been transferred over to o2 from virgin. I received an email regarding my direct debit and my name is wrong. How can I change this?

Resolved! Use of phone in Egypt

Hii am an O2 customer We are going to Egypt on holiday shortly. Will I be able to make texts and or telephone calls to family in England without charge whilst we are there?Also what is the situation with data roaming?

Resolved! Changing direct Debit

Can I just setup a new DD and cancel my old one as I've changed banks?

Resolved! Travel to US

Hi, going to US in a few weeks and i ws just checking out costs using my O2 there. I am on Volt monthly contract. So i have the option of using O2 travel as a bolt on which comes up as Free, is this really free or do i still pay the £6 a day? Does th...

Age verification

I am trying to verify my age and have been told to do this online from the my o2 page and selecting more however I can’t find a more tab at the top of my screen

O2

Forum Posts