Get tech support for your O2 issues

Resolved! 02 support needed

Hi, I have been without a number or network for almost a week now. I cannot call o2 as I don't have a network to call from or several hours to go round in circles on the phone again. Please can someone in the o2 support team contact me to help? I'm u...

Resolved! mobile phone rest of the world charge

why are we being charged £7.50 for rest of the world 24hr, to our knowledge abroad we switched off mobile data and only used phone for WhatsApp, we are going abroad again shortly what did we do wrong to get charged £7,50 each and what should we do in...

Site blocked

From my phone I cannot access the site archive.org. I could access this site on Virgin before they switched me to O2. I can access it from my computer.

A week after transfer of number no one can call me - cant send or receive any texts!

After a week following transfer of number from Lycamobile to O2 still have no texts working and cannot receive calls from anyone. A CS agent told me to do a general reset - not a network reset and now I have lost all my cards from my wallet and becau...

Data control

Hi, I would like to control or disable data access to my son's phone remotley. Is this possible using My O2 or it has to be done on the phone as it makes the exercise pointless. Kind regards

Insurance claim

So my phone an Xperia 1 IV has stopped recognising my sim. I have put the sim in another phone and it works fine so it's not the sim and I have tried other sims in my phone and none work so there is definitely an issue with the phone.I rang 202 and s...

Resolved! No signal, can't make calls, can't check voicemail

I really am not getting anything from being with O2. I've spent £15 already and made no calls or texts and used no data. I feel like I'm just getting ripped off for my money with nothing in return. I am housebound and my phone does not ring at home s...

Resolved! Account locked due to 5 failed login attempts

I received an email saying that my account had been locked due to 5 failed login attempts.This was not done by me.Can't find a way of emailing o2 to look into this.Has anyone else had this happen?Tom McRae

Resolved! Visual Voicemail no longer works

Hi all, a couple of months ago I renewed (with a change) my contract with O2. After this change my visual voicemail on my iPhone stopped working and I cannot get it to work. Everything was fine until an hour after renewing my contract.

Not Receiving Calls only voicemails

Any incoming calls are going straight to voicemail. My wife has a TESCO phone which has the same problem - I understand the TESCO system uses the O2 network. Tried phoning my mobile from my landline and out of 5 calls only got through one all other c...

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