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Forum Posts

Resolved! No coverage

service disrupted - no internet coverage or ability to text/make outbound calls.

Rich13 by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Resolved! My sim card doesn't work good

Hi MY Sim card doesn't work properly.It doesn't connect the call. only send text message that someone was trying to reach me. It disconnect the calls.The person I'm talking cant hear me. Please advise

18+ websites

O2 transferred my old number. I have attempted to unlock this stupid 18+ access, but they're sending the texts to the number allocated to the phone before my number took over the phone do I'm not receiving the "security codes" mad!Help! As usual noon...

GRR by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! Parental control

Hi can anyone help please ?First time I have used this help page but my grandson uses my mobile while he with me ,so I had o2 put parental control on my mobile which good for my grandson but how do I get around it to look at news feeds and I gamble o...

Geoginamr by Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Resolved! The top-up section will not accept any of my cards

When I go to top-up the website and app will not accept either of my cards. I have put all the numbers in correctly and in the correct format. I cannot call 4444 or 4445 because every time I try the call fails. Can someone please help me top my SIM u...

vondy24 by Level 1: Joiner
  • 400 Views
  • 2 replies
  • 0 kudos

Resolved! eSim pack

how can i order a esim pack on line i can not find the page on my o2, i have been to a couple of O2 shops they are out of stock and tell me to go online and order it can anyone help and direct me to the page where i can order the pack

mep4588 by Level 1: Joiner
  • 938 Views
  • 4 replies
  • 0 kudos

Resolved! No signal

I have recently moved work location only to find the area I work has no signal at all on o2 yet other providers do. My colleagues have suggested moving to EE or Vodafone as they had to do the same due to the same problem and they work fine. Before I ...

Gaz1982 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos