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Forum Posts

Resolved! Replacement SIM

Please may I have a replacement SIM. ASAPI think my old one is faulty.

SIMquery by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Please help, iPhone and watch.

Pasted below is a copy of an email sent to complaints on the 17th of May and as yet no response. I am sooooo (choose expletive) annoyed with this situation. Soon another month will have gone by, another £5 additional charges and another month not bei...

mjh12345 by Level 1: Joiner
  • 768 Views
  • 3 replies
  • 0 kudos

Forcing 4G or 5G - a guide

This article may be of help to people at a venue or other situation who are struggling with an over-stretched 5G service.It used to be that better performance came with a step down from LTE 4G to 3G when a mast was over-subscribed, but as 3G's days a...

pgn by Level 77: Grand Master
  • 1321 Views
  • 2 replies
  • 3 kudos

Resolved! Network issues

Hi there, can you get me in touch with your resolution team as I have already spoken to them about issues I have been having with 02 network coverage. I have all the necessary checks on my side including changing SIM card, changing my phone, speaking...

Mosh by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to access my account

I am new to O2 previously with Virgin when I try to access my 02 it gives message no account registered

Neale55 by Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos

Resolved! App

Hello i cant login onto my o2 account on the o2 app

Jakub123 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Switch up IMEI not recognised

Anybody understand why my phone pixel 7a I recently switched up from a iPhone 14 pro max as found far to heavy so went back to a android phone should of just went for the 7pro at the time as now finding 7a screen to narrow and keyboard hard to type (...

Joshk by Level 1: Joiner
  • 2198 Views
  • 12 replies
  • 0 kudos

Resolved! CAn I move my tariff to a new phone

I nee to find out if I can move the pay and go tariff I have to a new phone. Ive lost one and could do with the credit swopped over.