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Forum Posts

Lack of signal

I have recently been transferred to O2 from virgin, I’m finding I have very little or no signal at all when at home in LS27 I live at the top of a hill with an unrestricted view of 40 miles looking over Leeds, Harrogate, York. I am also getting frien...

Geoff3262 by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Wifi & data not working

Hi, Ive had this issue for several days now and cannot seem to explain it. My phone (an iPhone 11) can text and call fine. However, I cannot get internet or data. I am with another internet provider and my internet works fine on my other devices (lap...

EH2 by Level 1: Joiner
  • 771 Views
  • 2 replies
  • 0 kudos

Resolved! phone stolemn

my phone has been stolenplease may you bar it 

kathryh by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Replacement SIM not working

I visited an O2 store yesterday to obtain a replacement sim card.Over 24 hours later the sim is still not working

lawts by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos

Resolved! 4g calls

Got a message o2 has turned off 4g calls

Liz121 by Level 2: Apprentice
  • 1185 Views
  • 4 replies
  • 0 kudos

No network after old number ported.

Hello, My number ported over to 02 yesterday morning, however I have no network coverage. I have rebooted my phone several times including being being off overnight, but still no network. What is the solution?

Purple777 by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Usa network non coverage

I have bought a bolt on for usa but cannot connect to any network. I want a one time password code to access my bank and nothing is coming through in time. I got one OTP 2 hours too late. The bank had timed me out.

Resolved! WiFi calling - To allow Wi-Fi calling on this account contact O2

Hi,Until yesterday I had Wi-Fi calling but something has happened overnight which means that Wi-Fi calling is disable on my iPhone 13 Pro. When I try to re-enable it ( Settings->Phone->WiFi Calling ) a popup tells me:WiFi calling - To allow Wi-Fi cal...

AndyHall by Level 1: Joiner
  • 2088 Views
  • 4 replies
  • 0 kudos