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Forum Posts

Resolved! Wrong network

I’ve been with O2 for many years and I was with Vodafone previously. Loads of people tell me when they try and ring me it goes straight to Vodafone voicemail. My phone doesn’t ring even when I am standing next to them it goes straight to Vodafone. I’...

Resolved! Samsung s52 won't start up

Samsung s52 kept going to lock screen then the screen became unresponsive. Had to hard reset to get into it. Would let you in for a minute then lick up again. After about 3 days of that it just would not turn on again. If you press the side buttons i...

Emmalou by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! No service after porting number

I bought a second O2 phone for my daughter on 17/5/23. Starting up the phone it worked fine with the temporary number. After porting over her old phone number the phone has had no service since. I have spoken to numerous customer advisors who eventua...

Pol924 by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! Previous Virgin Contract

I was with Virgin but for moved to O2 but when someone calls me all that comes up Is unknown caller, this has been going on a few days. I never who's calling, does anyone else have this problem ?

Lozza17 by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Signal

I've been having issues with signal since 28th May and I keep receiving text messages from O2 saying they haven't fixed the problem yet . Is anyone else having problems? Portsmouth outskirts

Resolved! Roaming In Turks & Caicos

Hi, I'm getting conflicting information on this. I'm off to turks and caicos in a few weeks. It is listed on one page as being included in travel bolt on and one agent has told me that it is not and one agent told me that it is? Anyone able to check ...

dgboss10 by Level 2: Apprentice
  • 1696 Views
  • 5 replies
  • 0 kudos

Appealing signal issues

Both my wife and I switched from rolling sims on Vodafone about a year and a bit ago and since then we have both experienced very bad data connections along with calls dropping out. I brought this up with O2 and went through it h some diagnostics whi...

Brib88 by Level 1: Joiner
  • 783 Views
  • 4 replies
  • 0 kudos