Get tech support for your O2 issues

Galaxy watch 5

I have a galaxy watch 5 and a Google pixel phone and it won't make or receive phone calls unless connected Bluetooth to my phone as I belive it should in case I forget my phone indoors We know it is possible as another family member has a watch 4 and...

Have no 4G

I still have no 4G

Apple Watch data plan (error 14)

Since I’ve had my Apple series 8 Watch I have intermittent data when I’m away from my phone (Bluetooth connection). I did a soft reset as suggestion via chat. Did nothing.today I tried a hard reset!! My watch then literally became useless as was stuc...

Resolved! Bad 02 mobile phone signal in the PR2 3UY area

We have 3 mobile phones on the 02 network and they all have a bad signal when using the phone indoors, the signal improves when we walk outside to use the mobile phones

No 3G data

I’m having issues with 3G no data works on it. Even with full bars.I don’t expect this to be fast but maps etc and messages can’t be sent. Literally no data get received. I have reset my network settings on IPhone.Is there any issue your end with my ...

Resolved! PAYG not making or receiving calls or texts abroad

Hi,My PAYG O2 sim is not allowing calls or texts while in Spain. I am on a 15 Big Bundle. Please can you advise. Thanks Mike

No final bill and split port

My contact was cancelled on 30th May via PAC was told it would be 10 days before final bill be issued then 14 days, its now 21 days and no bill when I log into account says I have no product or services.I have used live chat several times and keep be...

Resolved! No network for over 24HRS

Good morning, I have had no network for over 24HRS now. I keep checking online at the network status and it confirms there a mast down in my area ST4 6LS, what is being done about this? When will it be back up and running? And I expect to be reimburs...

Gifs

i cannot send gifs at present, the icon has been replaced with the live location icon. Any help please

Resolved! Anybody else having problems trying to upgrade their account online or on mobile?

I'm trying to upgrade my account from a SIM only to a SIM with OPPO phone. I've tried endless times via 02 website and APP and I constantly get the same error message 'no connection' which is incorrect because I do have a connection, but not with 02....

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