Get tech support for your O2 issues

Resolved! Cancelation of contract

Hi everyone i have been a o2 customer for years recently i lost my job and i resort do doing food delivery. O2 does not have enough coverage everywhere in my area and this is affecting me. I called to cancel my contract but i have been asked to pay i...

Resolved! Data on Apple Watch

Hello everyone I recently changed my iPhone XR to iPhone 14 pro max. I unpaired my Apple Watch and paired it with my new iPhone. Unfortunately I can’t get my data allowance to transfer, everytime I try to set it up, I get code 14. I’ve contacted o2 n...

Calling fault with particular number

Have an issue with my pay monthly sim. Everything looks normal. When I make or recieve calls the call connects but I can't hear them and they can't hear me. Other Sims work just fine in the phone. Went into the O2 store and got a new sim, transferrin...

apple watch 8 ultra

when i got my apple watch and phone i set up a plan for the watch but i cannot get it activated tried going into O2 shop but no help can anyone help

Resolved! Complaints email

Can someone please help me with an email address to make a complaint? I want to write to o2 but not write a letter! Thanks

Resolved! Is this contact from O2 - new sim sent by ID mobile

I think I might have been scammed.Received several calls from phone +44 161 524 3604 & +44 20 863834. They said they could offer me a better monthly contract rate, they confirmed they were calling from O2 and they had my details which they read to me...

Resolved! change tariff after just changing and making a mistake with the data

i recently upgraded to a new tariff a few days ago and didnt realise i was lowering my current data allowance and now am on a 1gb tariff instead of my normal unlimited data plan and i was wondering is there any way to change to the unlimited plan eve...

Resolved! Can’t add data plan to Apple Watch

I ordered an Apple Watch Ultra a month ago, along with a data plan. After adding the data plan during setup, for 3 weeks it was stuck on “activating” - seems to be a common problem from reading these forums. I reset the watch a week ago, not particul...

O2 Wifi calling works only intermittently

Can anyone help with advice on how to get 02 WiFi calling to be more reliable? What are the best configuration settings to have on the iPhone13 to get it to work reliably? I have an iPhone13 on which O2 Wifi calling works only intermittently. My wife...

Did you use the Blue Light Card discount code to get the discount successfully applied?

Hi, I have searched info and previous questions and topics on here, on how to apply the Blue Light Card (BLC) discount, and it always comes back to the same reply to check out the O2 Open page - but that doesnt help with applying the code.. However, ...

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