Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Missed call texts and no 4g

I have been migrated from virgin to O2 and since then I have had no 4g and I keep missing calls as my phone does not ring - just sends me a text saying I have had a missed call??? The people calling me are in my contacts but get a voice message askin...

Loulou48 by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos

Migration from Virgin to o2 issue

I have not been able to receive text messages or phone calls since my phone migrated on 1st July. Nobody has been able to fix, specialist migration team were supposed to contact me,I’ve heard nothing at all despite many calls to o2. Has anybody else ...

Louise999 by Level 1: Joiner
  • 1513 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 11 Pro Max

Phone isn’t connecting to 4G. Have reset factory settings but phone has been playing up since last iOS update

Dsc by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Can't Receive Login/Verification Code Texts from ANY Website?

I've not had issues before, but since the weekend I can no longer receive a verification login code from any website; Ebay, Halfords, Lloyds Pharmacy, you name it, no matter how many times they're sent NOTHING will ever come through. Yet a personal t...

Damian227 by Level 1: Joiner
  • 723 Views
  • 1 replies
  • 0 kudos

Resolved! Issues, issues, issues

Since joining O2 a couple of weeks ago, this has been THE worst mobile service I've ever had. It took almost 1 week to bring over my old number, during which time I had little or no service. Now I'm just having problems after problems with my service...

RussG by Level 1: Joiner
  • 542 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch series 8 unable to get 02 mobile plan

Hi everyone,I’ve got a new Apple Watch and an iPhone SE (fully updated the phone and watch).I’ve set it up with the phone and go to set up mobile data,first it said 02 Activating for 2 days then after 2 hours waiting to be connected with 02 they cut ...

ThePJ by Level 1: Joiner
  • 4362 Views
  • 22 replies
  • 0 kudos

Resolved! text

i got a new samsung s23 and i sent a text to my daughter and my phone keeps sending the same text over and over again, about 50-60 times so far, anyone know why

jj6761 by Level 1: Joiner
  • 479 Views
  • 3 replies
  • 0 kudos

network dropping out.

since beginning moved from Virgin, my phone frequently drops off the NETWORK. both voice and data. Sometimes turning off and on work other times it does not. Havre already tried making complaints but no network or phoned off with nothing wrong with t...