Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have applied twice to unlock my phone, receiving a message telling me that further instructions will be provided by text or email within 7 to 10 days. I have not received any text or email.
I am trying to upgrade. I have gone through checkout as I have a few months left to pay on device.... I verify payment with my bank then get redirected to O2 page where it gives me an error and tells me to select billing address. Billing address matc...
Hi I’m on holiday I’m Dubai, my data and roaming are turned off, why are calls still coming through? I don’t want extra charges!
Hi, New to O2, and I was wondering if O2 offers any sort of 2FA for user accounts, where I can set it up, and if it's available to all sim types and not just one or the other?
Whenever I leave the house and don't have an available WiFi source I can't use the internet, including WhatsApp, emails ect. I brought a Google pixel 6a on a monthly contract, have plenty data, mobile data turned on and not restricted. Restarted my p...
Hey guys, do you know if O2 will automatically block the sim card in case I'm not using or paying for my monthly plan? Can't find it anywhere, thanks in advance!
My phone keeps saying no sim card inserted. Then says sending a report. Help please??????????
It won’t let me login to app and it has been over one week since I registered. How do I get in?
have no signal at home so am not getting text messages. phone is on home wi fi so get email whats app etc.
Hello, I took out a mobile device plan contract, I changed my mind before the 14 day period and sent back the device for return. Got in touch with O2 but they keep saying that they don't have it, even though it was sent to the correct address. Could ...
