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"unknown" caller id and no data

I've tried customer services umpteen times and they have been unable to solve 2 problems I have with O2 at the moment. I upgraded my contract and changed from a 4G sim to a 5G sim but in doing so my phone has been unable to keep 4G.. I'm not in a 5G ...

Ultra watch stuck on ‘O2 activating’

Hi can anyone advise me. Bought an ultra watch and tried to set up up cellular data. Went on the watch app on my phone and followed the steps, selecting the £5monthly companion sim. Since 13/07, my iPhone watch app, has been stuck on O2 activating (t...

Resolved! iPhone 14 Pro and 3G

When I am out an about with roaming data on why won’t my iPhone 14 pro connect to 3g. Can’t find an option in settings wither

Pip8 by • Level 1: Joiner
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  • 1 replies
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Resolved! Travel abroad

I am confused by the language of the travel “opt out” bolt on. Does having this bolt on allow me to use my phone in France or not?

Cathy2 by • Level 1: Joiner
  • 338 Views
  • 1 replies
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Resolved! Wrong monthly charges

HiI signed up for £5 per month incl. of VAT so why is my bill showing £5.50. Please can you rectify?below is the order details:Item(s) ordered: 1 O2 Sim Only 10GB £5 £0.00 2 Standard Delivery £0.00 Order number: ms-324081198VAT Included: £0.00Total: ...

IMASHK by • Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

Struggling to get even 3G

Hi, over the past two weeks I have been struggling to get more than a weak 3G signal when at home. I’ve never had an issue before, and the network checker is showing everything is ok.The only thing that is different is we currently have no Broadband,...

DJBlondie by • Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos
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