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Resolved! Unwanted sim

Hi I have 2 phones and 2 sims with o2 having recently joined from vm. I also have a third sim (xxxxxxxxxxxx) which was sent to me from vm. I have never been charged for this sim as it has never used or needed. I would therefore like to cancel this si...

Resolved! proof of sim blocked

Hi, i was on the phone earlier today regarding blocking my sim Card as my phone was stolen. i now need proof of this blocking for my Insurance claim

Resolved! swap my sim

my new sim no working

Email attached

why have I got this email. I have not requested any changes Susan, We've got your order: NC[Removed] Order number: NC[Removed] Your details Name: Ms Susan Batt Email: [Removed] Track the progress of your changes in My O2 Changes you’ve made Item Mont...

Resolved! scam

I believe i just got scammed by someone calling me from O2, what should I do

Cannot get a signal, can get hold of 02 and the local shoo does not answer the phone

I have just bought an 02 internet device and it is basically not working. It is dropping out all the time and is very slow to none existent. I cannot get hold of 02 by phone, the shop does not answer its phone and the robot that is supposed to answer...

Resolved! No calls or data since Virgin transfer

Hello, i have 3 pgones i pay for. My son uses one and he has just told me he has had no data and cant make calls since transfer from Virgin.

Switch up. Device not recognised

Hi all. I switched up to the z fold 5 on Friday long story but I need to switch up to something cheaper before my bill is generated in 7 days. When I try to switch up it says device not found. My local store is raising this with the powers that be as...

Resolved! they've given me an O2 email address - how do I access this???????

I'm trying to set uop Myo2 - however it says my account username is an xxxx@o2.com. Where on earth is the portal to see messages on this account. and where are the o2 help people - its all self help - i just want to speak to someone!!!

Data cut off early

I should have 4 days left on this month of my sim and my data and plan has cut off early. I was planning on getting a pay monthly sim after this and I can’t get the good deals because now my number isn’t valid. Why has it cut off four days early? It ...

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