Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I cannot use my Apple Watch in cellular. I follow the set up in the Watch app but I keep getting an 112 code. O2 refuse to help. I’ve tried everything but they keep telling me to click on set up mobile data! Which I have. I can’t sign it to select an...
I'm new to O2, having been with Vodafone for many years. My company phone is O2 however so I do have familiarity with the network. I bought two Oppo X5 pros for my wife and I a few months ago and have had nothing but issue, much of it can be resolved...
Has anyone purchased an e sim overseas to make local calls there eg grab? Going to Vietnam & Cambodia in a few weeks. Want to get an e sim for my new phone (new to O2 also) so that I can make local calls whilst there, and not have to use my U.K. sim....
My device payment plan has finished, but my monthly bill is just the same....? Should I change to SIM only?
I have only been accessing email and news feed data today yet I appear to have used 80% of my data allocation. Why? Can I found out how?
Trying to log into app after 48 hours and still doesn’t work
We have very poor signal strength in this location ([Removed]) usually 1 bar or no signal, on 3 mobile phones, this is extremely frustrating, when making calls the call constantly drops out and more often than not we have to switch to land line, chec...
I’m new to O2 and sent them my PAC code. How do I now get my new number changed to my old sky number? Please help.
My phone was stolen nearly a week ago so it was blocked and so was the sim. Got a new phone this week and the new sim arrived yesterday. Blocks removed. Everything works fine other than the data. Rang o2 customer service who said to reset my phone, t...
I have read posts about this before but have yet to find a solution. Since moving from EE to O2 and porting my number I am unable to receive One Time Passcodes e.g from bank etc. As you can imagine this is very frustrating. I rang O2 support today. W...
