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Forum Posts

Resolved! Unbarring not working

I reported my phone lost/stolen and had it barred while preparing to sort something out. Luckily someone found my phone and very kindly sent it back to me, I've now contacted customer services three times to have my phone unbarred and each time nothi...

MSH10 by Level 1: Joiner
  • 927 Views
  • 2 replies
  • 0 kudos

Resolved! My o2 and website problems

What's up with o2s website. I've tried to add a 2nd line and I get the error 500 somethings gone wrong. And yhe same error when I try and view my bill or extras etc

Jlongmore by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Resolved! My Samsung watch

Hi I have a Samsung watch and it won’t hold its charge what can I do 

Debbie9 by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! App Payments

Is the app payment service down as I'm getting an error 50 and my bill is now overdue

CraigFD by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile number port failed?

I am in the process of moving my mobile number from Asda to O2 pay & go. I had a text 9am yesterday from O2 on my Asda sim saying we are starting the mobile number move and this should be completed by 6pm. My Asda sim lost signal around half an hour ...

chrisyyw by Level 1: Joiner
  • 4171 Views
  • 15 replies
  • 0 kudos

Resolved! can't make calls

i paid my bill yesterday but still can't make calls. pls help.d fontaine

df39 by Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

Currently in Greece and my phone doesn’t work. Can’t call or get any mobile data coverage. Can someone help me? Roaming in Greece is free and nothing on the O2 information says I need to do anything to activate roaming. I’m on a pay monthly contract.

TS9 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Changing to O2

I am with virgin mobile and it was meant to switch over to O2 on 12th July but it still hasn’t changed over. Is there a delay that anyone knows about?

Mills2020 by Level 1: Joiner
  • 588 Views
  • 3 replies
  • 0 kudos