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Data cut off early

I should have 4 days left on this month of my sim and my data and plan has cut off early. I was planning on getting a pay monthly sim after this and I can’t get the good deals because now my number isn’t valid. Why has it cut off four days early? It ...

Jami by • Level 1: Joiner
  • 885 Views
  • 2 replies
  • 0 kudos

Poor signal Cambridge

Why is it that there is poor or no signal in my area of Cambridge? Signal use to be very good along there, but of late my Alexa car device constantly tells me there is no signal or too poor a signal to connect. Have reset/restarted everything I can d...

HTTP 500 ERROR

Getting HTTP 500 Error on the website about disambiguation_id.

Anonymous by • Not applicable
  • 913 Views
  • 5 replies
  • 0 kudos

Data

Basically 2 weeks ago I have had issue with my data when it’s not connecting to Wi-Fi.so I can’t use internet, maps, App Store or internet.keep getting told it’s sim issue or network or that my phone on 5g auto told the tech team will call they never...

Chris781 by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Phone won't stay on

Hi last night out of no where my phone froze then turned itself off then tried to turn back on. Every now and then it will come back on. It's been on all day but it won't connect to Bluetooth and WiFi it says turn your phone off and on again, which I...

Jaj by • Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos

Resolved! Number is not reconized

Since 26/06/2023 everyone who’s trying to call me got information that „Number is not reconized”.Today 19/08/2023 …no changes.In first week I received new sim, tried all advices about checking on different devices, turning my phone and apple watch (s...

website

Why I cannot open any O2 website while using VPN??!!

web by • Level 1: Joiner
  • 612 Views
  • 3 replies
  • 0 kudos

Resolved! Signal issues

I am having and have been for over a month seriously bad signal issues. This is happening in the TS17 postcode area. What the heck is going on?

JohnnyH65 by • Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Been moved from Virgin mobile

Hi, apparently I've been moved from Virgin to O2 but I'm still connected to Virgin. Just received an email saying I've purchased a 5G Only Sim but I don't have any 5G devices. How is this going to help with the transition? Paul Elliott

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