Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Qr activation code

I've just changed to 02 and need a qr activation code to connect my Samsung galaxy 5 smartwatch to my Samsung s20fe phone, how do I go about this ?

Resolved! Wifi calling

I’m trying to switch on wifi calling on my iPhone. When I toggle the switch it tells me I have to go to the o2 website and get it added to my account (which is free). When I go to the website and log into my o2 then go to switch on wifi and 4g I just...

CasD by Level 1: Joiner
  • 499 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping old number

I am a new customer, just activated my O2 sim this morning and started the process to keep my old number. I have filled up the form providing my old number and my PAC code. I received a message mentioning I should text SWAP to 20220. My question is, ...

clabrg by Level 1: Joiner
  • 620 Views
  • 3 replies
  • 0 kudos

Signal strength

Why is the signal strength so weak in the SA5 8JB area, it’s been like this for months now, one bar currently, it’s very frustrating, yet if I go about 2 to 3 miles down the road I get full bar strength.Even thought of going to another network provid...

Martyn7 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

hi how can I turn off voicemail 

Gaz7 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Extend the number of rings

My phone only rings three times before going to voicemail and I frequently don't get to it in time. How can I extend this. Samsung A54.

Sim only plan

available option for renewing sim only plan. Remark: there are multiple O2 plan which is much cheaper with more data than mine

WY by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Apple Watch Mobile Service Issues

I purchased an Apple Watch SE 2nd Gen a month ago & have tried to set up the mobile service but it just says: "We're setting up your Apple Watch on the O2 network & we'll text you when it's all done. If you don't receive a text within 24 hours, call ...

RoryC7489 by Level 1: Joiner
  • 603 Views
  • 2 replies
  • 0 kudos