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Forum Posts

Resolved! Sim card

I received my SIM card last Friday beacuse I lost the phone and SIM card and now I’m tryna accses my iCloud but it need my phone and this new SIM card that I send it doesn’t work can’t call or do anything

Leon211 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! Claim Galaxy Buds pro 2

It's been 30 days since I bought the S23 ultra. - how long will the text message with the voucher go to buy the headphones that came with the phone?

Aniaaa by Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

Can't see my bill

I can log on to MyO2 but although my name and email address are there there is no means of accessing my bill

Resolved! esim

I have a new O2 connection (Pay M) and I am going to port in my existing number. I wanted to know once I port-in O2 supports e-sim for my account straight away or do I need to pay any extra to avail this facility?

srsnth by Level 1: Joiner
  • 602 Views
  • 4 replies
  • 0 kudos

Resolved! Private numbers

Don't no if this goes here so I got a call from a private number on Tuesday im waiting on a call from my daughters health visitor and it comes up private number when I looked at my history it saying it was blocked using the google pixel 7 pro any hel...

Pipstop78 by Level 12: Nimble
  • 1305 Views
  • 2 replies
  • 0 kudos

Incoming calls show no caller ID

Hi, I have an issue with all incoming calls showing as no caller ID or unknown. It has happened since I changed my iphone and contract with O2 last week. Numerous phone calls to O2 have got nowhere so far and multiple sim swaps and phone resets have ...

JD26 by Level 1: Joiner
  • 1999 Views
  • 5 replies
  • 0 kudos

call waiting

How can call waiting be turned on for my device

j2hu by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving security texts

I've been migrated from virgin to O2 a couple of days ago. I'm not receiving the security texts asking to confirm its me when I access my profile. My number appears correctly and it says it's going to send me two texts but nothing arrives even when I...

DB2023 by Level 1: Joiner
  • 984 Views
  • 3 replies
  • 0 kudos