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Forum Posts

Migration to 02 not working

Desperate for help. I have 3 phones that have moved from VM to 02. 2 of us are In Greece and 1 is home. The one at home is working the 2 of us in Greece arnt. The sims arrived after we left to Greece. Spent 2 full half days on 02s useless online chat...

Maureen64 by Level 1: Joiner
  • 2955 Views
  • 17 replies
  • 0 kudos

Resolved! Do I need a nano sim?

I'm upgrading my monthly plan, and keeping my old iPhone 7+, do I need a nano sim, or can I keep whatever I've already got?

Bindoner by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Resolved! Help

I'm in arrears as I'm struggling at the moment I've just lost my job recently and unable for afford alot however I am very back in employment and don't get a payment until next month on the 21st of July. My services and sim has been cut off and I hav...

Number Still Not Ported

I got my O2 SIM on Friday I had entered PAC code on Friday for number to be ported from another provider. Porting of number is still not done. Can someone let me know when the number will be brought to O2?

Magic by Level 1: Joiner
  • 1472 Views
  • 9 replies
  • 0 kudos

incoming calls

Apple support tried to call me from Irland, they could not get through 

helen24 by Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

Error 14 adding Apple Watch data plan.

Hi please can someone DM me with help for this one? I had an issue on the first install of my watch (which did allow me to add the plan) and now the second attempt is generating error 14 when trying to add the plan. Looking at previous posts it appea...

Resolved! Wifi calling and 4G

Hi I’m trying to turn on wifi calling and the 4G setting on my phone but I’m getting a ‘call the customer service line’ warning on my screen?

AHA by Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Resolved! 02

Does 02 customer service need to ask for your 3 card number on the back 

Kaitlin2 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos