Internet connection

[Lisa-2023]

I have payed my phone bill and I now have no internet connection it has gone from 4gto 3g .been like this for nearly a week .

[Cleoriff]

@Lisa-2023 

If your payment was late it takes up to 48 hrs to come back online. Yours is longer than that so contact O2 vis social media

on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or via Skype Guide: A Guide to Skype 

[Bambino]

@Lisa-2023 This is not O2. This is a customer community.

See this guide: How can I sort out my network issues? - o2uk

If your payment was late, speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support