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Forum Posts

Can O2 provide me with an eSim?

I'm currently traveling in the US and just bought myself an iPhone 15 Pro. To my surprise, the US version doesn't have a Sim card slot, it only accepts eSim. I urgently need to know if O2 can provide me with an eSim for my phone number, and if so, wh...

sunmat by Level 1: Joiner
  • 17 replies
  • 0 kudos

OSMO hotspot vx7

I have recently purchased an OSMO vx7 hotspot, would anyone be able to advise which micro SIM card I would need to use on O2

Dagger by Level 1: Joiner
  • 1 replies
  • 0 kudos

links on failing

I'm trying to chase a late delivery on a sim card. but my web browser is reporting inaccessable pagesMessageHmm. We’re having trouble finding that site.We can’t connect to the server at

JamesC1 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Replacing my SIM card

Hi. Just upgraded my phone and during the install process my SIM card (and therefore phone number) has stopped working. I tried using the O2 app to order a replacement, but it needs to send a code via text to verify it's me. My number isn't working s...

DarrenDix by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! £6 Travel Bolt-on - how much will my friends be charged if they call me when I'm abroad?

I'm an O2 customer and I'm going to South Africa. I know I can buy a Travel Bolt-on for £6 per day, but I don't know what this means for my friends. How much will friends in South Africa be charged to phone me when I'm in South Africa? How much will ...

Spike27 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Number not ported

I ordered a SIM only last week and gave a PAC number and old number to port on the order. After inserting and activating my new SIM nothing happened.Eventually I managed to speak to someone on Wednesday who said there was a technical fault and the nu...

MRH1867 by Level 1: Joiner
  • 2 replies
  • 0 kudos

I can't log in

I can't log in to the app I have no signal I can't call them the Web chat keeps trying to tell me to go to the app to speak with someone on chat but the whole point is I can't log in what am I supposed to do?! I can't call I have no signal out here p...