Get tech support for your O2 issues

Port in failed

Last week I initiated a port in. For some reason this port failed and this is still showing in progress. I have contacted support through chat last Thursday and they are telling me that it it has been escalated and may take 5-10 days. Does anyone kno...

eSIM not working on new phone

I have got a new phone but the eSIM part isn’t working

Resolved! change phone

I have a samsung s9 looking to purchase a s24 can I just swap simm cards

Previous number held

How do I find out a previous number I did have with 02. All I no is that it ended in 345. I need this number I had with 02 a few years ago

Get prompt for correct O2 cellphone number when logged into account

I had the same trouble about a week ago.The prompt for my cellphone bears no relationship to my actual O2 number

text messages not working

Cannot read or send text messages today. Messenger keeps crashing and cutting out. Tried rebooting, updates, resetting nothing works. Can you help please.

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

how do I delete a phone number from my account that I do not recognise

some time ago I was scammed and a new phone was sent to me that I rejected and returned. despite assurances from O2 that this would be cancelled - I am still being billed! I am currently ignoring and deleting, but it is annoying and unnecessary!

6 digit code

I did not receive my 6- digit code

Resolved! E Sim

E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

O2

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