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Forum Posts

Resolved! Classic PAYG flash balance notification not showing

I have just swapped my sim from an android into a new IPhone and now I don’t get the balance notification after making a call. I have the O2 app installed but when I go to Settings then notifications the app doesn’t appear on the list. Is there some ...

Mcc2 by Level 1: Joiner
  • 692 Views
  • 3 replies
  • 0 kudos

Resolved! Keep my number

Hi i want to keep my number and switch to o2 from another network but there is no option to do this on the app or web. Have my pac ready thanks

Tarat11 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

4g switched off by O2

I received am alert that my 4g had been switched off by O2. Any idea why?

mossond by Level 1: Joiner
  • 1802 Views
  • 12 replies
  • 0 kudos

Resolved! my 02 app not working

my 02 app isnt working can i use another e mail to register again?

My mobile number associated with another account

whilst trying to log into my account . The email and password work fine. Then I select my phone number to send a text to , which works and I get a code . after entering the code it says this number is associated with another account

dave2905 by Level 1: Joiner
  • 533 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

Accidentally made my SIM card an esim

Iwoodh by Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos

Resolved! Stolen phone

Hello, my phone was stolen yesterday. I would like to opt for a new device/plan with O2. How should I go about getting a sim with the same number? Thank you.

Ilyana by Level 1: Joiner
  • 560 Views
  • 2 replies
  • 0 kudos

Using Samsung S22 in South America.

I am in South America with Data roaming activated and I cannot make or receive calls, text or use the Internet. Can log on to hotel WiFi to use WhatsApp. Please help ASAP. Thanks

JaneM by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Resolved! puk code

i need puk code im locked out of my samsung 

geoh by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos