Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Moving my number from O2 to O2

Hi, I have found a better O2 deal available through a price comparison website then what O2 is offering (currently out of contract). I was wondering if I would be able to move my current number on my old O2 sim to a new O2 account?

Odd data behaviour, any suggestions welcomed

Good morning folks! First things first - I'm putting this in tech support to cast a wide net. It could be a SIM issue, it could be a phone issue, any suggestions will be attempted and reported back on. Phone model - Pixel 6Using an O2 sim, and it's a...

1000020282.png
dinnydorf by Level 1: Joiner
  • 740 Views
  • 2 replies
  • 0 kudos

Resolved! Travelling to the US

Hi All I'm travelling to the US on Thursday. I'm on a monthly tariff. I wanted to first buy the £6 bolt on and then thought I'll buy just data as the US is in Zone 1. However, I am unable to buy any of those and can only buy Zone 3. I was on My O2 an...

SirWB by Level 1: Joiner
  • 647 Views
  • 2 replies
  • 0 kudos

My Account

Hi, I can’t log into Myo2 account. It keeps saying Oups something went wrong, you may not have access, I’ve been using this service for years. Any ideas what’s going wrong?

5Am by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Call log

I transferred from Virgin to O2 last May. I recently had cause to check back through my call log for an incoming call and was surprised to find a huge gap from last May to the end of January this year. Do O2 limit the length of the call history on my...

37eeyore by Level 1: Joiner
  • 1043 Views
  • 3 replies
  • 0 kudos

Resolved! Waiting to move my number

Hi,I recently moved to o2 , over a week ago abd opted to keep my old number. My pac was rejected online. Went to o2 support who logged the problem. Days later still no resolution and no contact from o2. What now? Still paying my okd provider nearly 2...

Siob by Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

New sim swap not working

I got my sim swapped in store last week. I was told it would begin working within 24hours. I got the confirmation message instantly. It has almost been a week and it is not worked. I have no signal at all. I am paying for a sim that doesn't work at a...

No 4g but full bars

I often have no ability to use my data but I have full service bars. This used to happen not often but not it is all the time. Its also where ever I go. If it doesn’t get sorted I’m looking to leave o2. Can anyone give me some guidance on what 4g set...

Anyze30 by Level 1: Joiner
  • 1706 Views
  • 3 replies
  • 0 kudos

Account Issues

Since joining O2 from another provider I have loved it. I was on a rolling contract of £12.99 a month, but decided to upgrade to a new phone & contract, which I did. The new phone arrived and contract etc was adjusted on the app and website according...

CJ10 by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos