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Forum Posts

o2 account

Hello, My number is xxxxxxxxxxxx, my username is xxxxxxxxxxxx I am unable to log-in to my account to pay my monthly bill [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Rhea by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

I have added my Apple Watch to my 02 account. How do I cancel this? 

mdavies96 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Anyone else pay their bill and get no mobile data!?

Paid bill..have ZERO mobile data..its PAID for.. so why doesn't it work. ..45 mins waiting to talk to someone on the phone..they never answer.. 20 years ive been a customer, im leaving

Cazza3 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Activate sim

How do I activate the SIM card pleasei I had a upgrade a few months ago and only just got round to setting the phone up.

In France & no network connection options visible

I have an iPhone Xs & never have a problem travelling internationally.Arrived in France from Uk a few hrs ago & still cannot get usual meny & auto connections to a local network.Any ideas?

LyndaJG by Level 1: Joiner
  • 687 Views
  • 3 replies
  • 0 kudos

Re: Using my mobile in the USA

Texting TRAVEL to 23336 to 'add a bolt on' is broken For the last few days in the UK I've been texting TRAVEL to 23336 as instructed & I just get an error message saying "O2: Sorry. We're having trouble adding O2 Travel to your account. Please call u...

Samsara by Level 1: Joiner
  • 1464 Views
  • 3 replies
  • 1 kudos

Sim

So yesterday I fired up my new phone (Apple iPhone 15 Pro), all went swimmingly. All apps, data etc transferred from my existing backup from iCloud. Upon startup I noticed a new feature talking about eSim. It asked what I'd like to use as Primary and...

CJ10 by Level 1: Joiner
  • 692 Views
  • 1 replies
  • 0 kudos

Resolved! I’ve left 02 but received a text for a remaining bill

Hello I have left 02 recently, but I have received a text message from you saying the following, Hello John, Your bill for account is £0.05 this month. To view it, go to www.o2.co.uk/myo2/viewbill. Turn off your wifi and you won't need a username or ...