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Number ported to 02 lost

I was with BT and wanted to move across to O2.I got my PAC code from BT and gave it to O2.I signed up to a O2 sim only contract and received the sim card.The network was poor so I invoked my 14 cancellation, I was ensured the porting would no longer ...

Resolved! Unknown numbers with no callerid

Hi folks, I know this has been asked before but I would really appreciate some help.Since migrating from Virgin Media and after inserting a new sim sent to me by O2 every call I receive does not show caller ID but shows Unknown number.It is important...

no network coverage

I have had virtually no network coverage around my home address for 3 years despite in clear sight of 2 masts. O2 Network checker repeatedly says there is a fault on the mast, then says its fixed, then a couple of days later says there is a fault. I ...

Resolved! Mystery Chrages

This morning I recieved two (2) texts This morning stating that I have placed an order. Order numberNC16675191 (that is text onw (1)Tex two staes this (new) order is forOvercharge Allowance harges for callSMSMMSIntenational TextsVoicemail. I DID NOT ...

Resolved! Text re: purchase I have not made

Received a text today from O2 referencing an order NC[Removed] - I have no idea what this is and have not made any purchases or changes. The notification came at 2 am. Is this a scam? or something else?

Resolved! Error when trying to update direct debit details

I am trying to update my direct debit details but an error stating that "Sorry, there was an error updating your payment details. Please try again later.

Resolved! Migrating from virgin

Hi i have downloaded 02 app as new customer from virgin. However i cant log into account

Apple Watch ultra error code 04

Hi there, can anyone help with my problem, I have the Apple Watch ultra and recently had problems with a software update. Apple told me to reset the watch which I did but also removed my connected o2 plan. Now when I set it up it gets to the mobile s...

Resolved! Sim card

I received my SIM card last Friday beacuse I lost the phone and SIM card and now I’m tryna accses my iCloud but it need my phone and this new SIM card that I send it doesn’t work can’t call or do anything

Resolved! Claim Galaxy Buds pro 2

It's been 30 days since I bought the S23 ultra. - how long will the text message with the voucher go to buy the headphones that came with the phone?

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