Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi there, I just received a new Alcatel 1 and need to put the battery in, any good ideas how to get the back off? yes I have read the user guide and watched a Youtube video, so far I have broken a nail and tried a nail file but the back won't budge, ...
I am experiencing the exact same issue as many other new joiners to O2. Port took place around 36 hours ago and the vast majority of text messages are not being received, preventing me from setting up new apps that use text messaging as a form of mul...
Hello. I am a long standing O2 customer and have just moved to Weymouth and I am discovering that the mobile data is verypoor. Phone shows 2-4 bars of 4 g generally so you’d expect it to be fine but it’s terrible. I am regularly getting <1 meg downlo...
Very frustrating after upgrade to Iphone 14 PRO that the O2 can activate up to now 2 ESIM. This has no been escalated and I have no sim on my account apparently now so got knows where my call are going to if anywhere. Has anyone else had esim problem...
On Wednesday 6 days ago I joined o2. The sim came very fast the next day but several calls later no sms to give me my port date or confirmation that it’s started.today I lost my original phone number around lunch time. Since then keeps saying you hav...
Can I call an 0333 number for free please
Hi, I recently started using my O2 pay and go sim but my VPN won't connect on the mobile network. It works fine on WiFi but as soon as I leave the house it won't connect. It works on Tesco mobile which uses O2 and works on EE. I've tried resetting my...
I need help in how to change my phone number. I’ve been receiving threatening calls from somebody and need to change my number as they keep calling me from different numbers
Hi all, I'm having difficulty with activating my iMessages and FaceTime, and I’m also receiving no texts after switching my number from 3 to o2. I've followed all the guides I could find on here and other places to no avail. Any help is greatly appre...
Hi having joined 02 recently, I am find the network coverage for data is extremely shocking and no where near what is advertised. I have been using speedtest.net application to check and at my home I am 0.44 Mbps download and 0.86 Mbps. In a local pu...
